Casual Receptionist (TIC - Yellowknife)

Tłı̨chÇ« Investment Corporation (TIC) is currently seeking applications for a Casual Receptionist to provide frontline support and administrative services at our corporate office.

Position Summary
Reporting to the Manager, Employee Relations & Engagement, the Receptionist is responsible for delivering high-quality customer and client service to the public, TIC stakeholders, and internal staff. This role also provides general administrative and travel coordination support to TIC departments and management.

Key Responsibilities

• Serve as the first point of contact for callers and visitors; answer and direct phone calls, respond to inquiries, and greet and assist visitors and staff.


• Manage boardroom bookings and meeting logistics, including coordinating refreshments and supplies (e.g., flip charts, markers).


• Receive, sort, and distribute incoming mail and parcel deliveries.


• Maintain and order office supplies as needed.


• Coordinate travel and accommodation arrangements for staff and management.


• Provide administrative and logistical support across departments as required.


• Perform other general office duties as assigned.
  
  

Qualifications & Skills

• High School Diploma (minimum); administrative coursework considered an asset.


• At least 1 year of relevant experience in reception or office administration.


• Excellent customer service, interpersonal, and communication skills (both written and verbal).


• Strong time management and organizational abilities; capable of multitasking and meeting deadlines.


• Demonstrated professionalism, discretion, and work ethic.


• Ability to take initiative and work independently in a dynamic environment.


• Proficient in Microsoft Office (Word, Excel, Outlook) and internet use for travel/hotel bookings.


• Experience working in a culturally diverse setting with cultural awareness and sensitivity.


• Valid Class 5 driver's licence an asset


• Fluency in the Tłı̨chÇ« language is required.
  
  

We welcome applicants who are passionate about supporting their community and committed to excellence in customer service. Join our team and contribute to the continued success of the Tłı̨chÇ« Investment Corporation.