Client Experience Coordinator

Company : Kinetic Labs

Job Type : Full Time

Toronto, Canada

Number of Applicants

000+

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Job Description - Client Experience Coordinator

Join an innovative and growing high-end clinic. At Kinetic Labs we provide elite care for the everyday athlete. If you're a driven, compassionate individual who's interested in being part of a high performance and forward-thinking team, we encourage you to apply.

As a Client Experience Coordinator, you provide initial and lasting impressions for our clients. The ideal candidate has hospitality and/or customer service experience, is outgoing and enthusiastic. Weâre a fast moving and innovative team, so adaptability is important, as is a passion for improving the health and wellness of others.

Requirements

Provide exceptional client experience and hospitality via phone and in-person interactions

Welcome and orient new clients to Kinetic Labs

Manage appointment scheduling, invoicing, and health insurance submission using cloud-based software

Problem solve client inquiries using knowledge of Kinetic Labs products and services

Create, curate and post weekly branded social media content

Help develop and streamline clinical operations

Maintain a clean and organized clinic environment

Comfortable operating specialty hardware including 3D markerless motion capture and force dynamometry

Opportunities to participate in community outreach events, academic research projects

Schedule:

Part-time, afternoon/evenings and Saturdays

Opportunity to move to full-time hours

Benefits

Work with a passionate and driven team including physiotherapists, massage therapists, chiropractors and a sports medicine physician

Staff discount on all services

Access to fully equipped gym area

Educational opportunities

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Client Experience Coordinator

Job Description - Client Experience Coordinator

Requirements

Benefits

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