Connect Application Specialist

POSITION GOAL: 

As a key member of our Smart Bus Technology team, you will support the NFI Connect team and will be accountable for completion and accuracy of assigned tasks at all phases of NFI Connect product oversight including module programming, plant ingestion requests/efforts, NFI Connect/telematic field updates, Geofencing, Over-the-air, Troubleshooting and Receive requests from service group critical to NFI Connect.

ESSENTIAL FUNCTIONS: 

• Acquires and maintains an expert command on the use of NFI Connect, including a functional understanding of the system's capabilities and limitations.
• Managing troubleshooting efforts and improvements
• Collaborating with others in setting-up and executing improvement projects
• Developing and maintaining Smart Bus hardware and software procedures
• Implementing and creating standard processes
• Providing Smart Bus technical support to the production line, internal and external customers as required
• Acquiring and maintaining including an Engineering-level understanding of the system’s capabilities and limitations
• Provides support to Production, Quality Assurance, Customer Service Support, and other departments as required.

• Degree in Engineering or graduation from a recognized Technical Institute as a Technologist.
• Background in Bus and Coach operations and/or maintenance
• Familiarity with telematics systems
• Understanding of Bus and Coach electrical architecture and communication networks
• Strong analytical and problem-solving abilities
• Proficiency in Microsoft Office Suite
• Excellent communication and teamwork skills
• Demonstrated commitment to customer satisfaction
• Ability to manage projects and work independently

Upto 25% of travel is required in this position.

OUR WHY: We exist to move people. Our mission is to design, deliver, and support market-leading bus and motor coach solutions that are safe, accessible, efficient, and reliable.

NFI Group | We Move People - YouTube

Leveraging 450 years of combined experience, NFI is leading the electrification of mass mobility around the world. With zero-emission buses and coaches, infrastructure, and technology, NFI meets today’s urban demands for scalable smart mobility solutions. Together, NFI is enabling more livable cities through connected, clean, and sustainable transportation. News and information is available at www.nfigroup.com, www.newflyer.com, www.mcicoach.com, nfi.parts, www.alexander-dennis.com, arbocsv.com, and carfaircomposites.com.

WHY JOIN US:

• Be a part of a team leading the world’s electrification of mass mobility
• Competitive Wages and comprehensive benefit package with Immediate benefit eligibility    
• Paid holidays and vacation
• Passionate about creating a better product, a better workplace, and a better world
• Inclusive workplace culture that values and empowers team members.
• On-the-job training in a continuous learning environment (we’ve invested 10.9 million in 2023)
• Advancement opportunities within our family of companies

New Flyer is an equal opportunity employer.  We celebrate diversity, ensure equitable experiences and are committed to creating an inclusive environment reflective of the communities we operate. Accommodations are available at all stages of the recruitment process, at the candidates’ request.