Control -M SME

The Mission

As a Control-M Expert, you are more than an administrator; you are the architect of our mission-critical operational scheduling. You will join a dynamic team where your role is to modernize our infrastructure through automation (API) and ensure the absolute resilience of our complex global systems.

Key Challenges & Responsibilities

• Modernization & Innovation: Drive our Control-M infrastructure into the future by leveraging Automation APIs and integrations to transform traditional scheduling into "Everything as Code".
  
  




• Solution Architecture: Partner with the business to translate complex requirements into robust, scalable technical designs.
  

  
  
  
  
  
  



• Complex Batch Orchestration: Lead the configuration and implementation of sophisticated Control-M batch streams, ensuring high-quality standards throughout the release lifecycle.
  

  
  
  
  
  
  



• Critical Problem Solving: Act as the technical lead for escalated incidents (P1–P4), conducting deep-dive Root Cause Analysis (RCA) to proactively strengthen our environment.
  

  
  
  
  
  
  



• Strategic Collaboration: Work alongside cross-functional teams and third-party vendors to orchestrate seamless change management and infrastructure hardening.
  

Your Profile

• Technical Leadership: You enjoy providing expert guidance to your peers and fostering a culture of technical excellence.
  

  
  
  
  
  
  



• Automation Mindset: You have a proactive approach to troubleshooting and a passion for streamlining infrastructure through modern tools.
  

  
  
  
  
  
  



• Quality & Compliance Advocate: You are dedicated to meeting service level expectations while following rigorous incident and change management policies.
  

Requirements

Your Profile: The Ideal Expert

The Foundation

• Educational Background: You hold a Bachelor’s or Master’s degree in Computer Science, IT, or have equivalent high-level field experience.
  




• Proven Track Record: You bring 8 to 10 years of solid experience in enterprise-level scheduling and automation environments.
  

Core Technical Mastery

• Control-M Specialist: Deep architectural knowledge of Control-M, with hands-on expertise in v9.21 and v9.22 (installation, configuration, and Disaster Recovery).
  




• Migration Veteran: You have successfully navigated through multiple Control-M releases and handled complex environment migrations.
  




• Platform Versatility: Proficient in Linux OS and experienced in managing agents across Windows (2016 to 2022) and all current UNIX/Linux distributions.
  




• Advanced Features: Full command of MFT/AFT, Configuration Manager, Forecasting, and security protocols.
  

Modern Engineering & Integration

• API & Automation: Strong proficiency with the Control-M Automation API to drive infrastructure modernization.
  




• File Transfer Ecosystem: Beyond Control-M, you possess valuable knowledge of file transfer products like CFT, Connect Direct, MQ Series, or Secure Transport.
  




• Complex Troubleshooting: A sharp analytical mind capable of resolving Level 4 issues in direct collaboration with BMC support.
  

Mindset & Operations

• Service Excellence: Solid understanding of ITIL frameworks, specifically integrating Incident, Problem, and Change Management (IPC).
  




• Dynamic & Reliable: Ready to support US-based operations with a flexible mindset for business-critical weekend work when required.
  

Work Environment & Logistics

• Location: Montreal (Hybrid model).
  




• Onboarding: To ensure a smooth integration, the first 3 months will be 100% on-site, transitioning to 3 days in-office thereafter.
  




• Schedule: Standard business hours (8:30 AM – 5:00 PM ET) following the USA calendar.
  




• Language: Professional fluency in English is mandatory.