Coordinator, Donor Experience & Events (Foundation)

Job Category: Foundation

Hospital Location: Newmarket ON

Job Type: Permanent, Full time

Number of Positions: 1

Minimum - Maximum Hourly Rate: $26.15 - $32.56

Why Join Our Team?

• A people-first workplace environment that prioritizes belonging, wellness, and psychological safety.

• Hybrid, virtual, and in-person working environment (where applicable).

• Progressive health and dental benefit plans.

• HOOPP pension plan with employer and employee premium sharing.

• Enhanced wellness initiatives, including virtual fitness classes and on-site gym memberships.

If you are ready to embrace this exciting challenge and contribute to the success of Southlake Health, we encourage you to apply and be part of our dedicated team, making a difference in the lives of our employees and the community we serve!

In this exciting new role, the Coordinator, Donor Experience & Events provides administrative, operational, donor relations, and event support to the Donor Experience (DE) and Events & Community Partnerships (ECP) teams. This role helps ensure the successful delivery of fundraising events, donor recognition initiatives, stewardship activities, and community partnerships through effective coordination, data management, reporting, and communications.
Reporting to the manger Donor Experience, the Coordinator plays an important role in supporting donor engagement, retention, and loyalty while contributing to the success of Southlake Health Foundation’s fundraising and community engagement efforts.

What You’ll Do

• Support the planning and execution of donor cultivation, stewardship, recognition, and fundraising events, including Foundation signature events, community fundraising initiatives, donor tours, and small-group meetings.
• Coordinate event logistics, registrations, calendars, room bookings, volunteer support, auction activities, and event-day operations.
• Prepare correspondence, donor acknowledgements, stewardship materials, event briefs, presentations, agreements, and meeting materials.
• Track project timelines, action items, and deliverables while maintaining internal procedures, documentation, and shared calendars.
• Maintain accurate donor, prospect, event, recognition, and stewardship records within Blackbaud Raiser's Edge and other fundraising platforms.
• Generate reports, donor lists, and queries to support fundraising activities, donor engagement, and event performance tracking.
• Ensure the integrity, accuracy, and consistency of donor and event data.
• Collaborate with Foundation staff, hospital partners, volunteers, donors, community organizations, and vendors to support Foundation priorities and deliver exceptional donor experiences.
• Act as an ambassador for Southlake Health Foundation while maintaining donor confidentiality and upholding organizational values.
• Participate in ongoing professional development and perform other duties as assigned.

What You Bring

• Bachelor's degree or equivalent combination of education and experience.
• Minimum two (2) years of experience in fundraising, donor relations, event coordination, administration, or a related field.
• Experience with Blackbaud Raiser's Edge or a similar CRM system is preferred.
• Knowledge of donor stewardship and donor-centered fundraising principles.
• Strong organizational, administrative, and project coordination skills with the ability to manage multiple priorities and deadlines.
• Excellent attention to detail and commitment to data accuracy.
• Strong interpersonal, verbal, and written communication skills.
• Ability to build effective relationships with donors, volunteers, physicians, leaders, staff, and community partners.
• High level of professionalism, discretion, diplomacy, and sound judgment.
• Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
• Ability to work collaboratively in a fast-paced, mission-driven environment.
• Flexibility to work occasional evenings and weekends in support of Foundation events and activities.

Why Join Us?

At Southlake Health Foundation, every donor relationship and every event helps advance exceptional care for our community. In this role, you will contribute directly to creating meaningful donor experiences, strengthening community partnerships, and supporting fundraising initiatives that make a lasting impact on patient care.

Southlake Health is fully committed to a culture of belonging and an inclusive environment that encourages every team member to lead within their role, generate innovative ideas that reinforce our mission and goal to create a healthy workplace where our community can thrive.

Regular and reliable attendance is an expected requirement of this position.

We are committed to a selection process and work environment that is inclusive and barrier-free. Accommodation will be provided in accordance with the Ontario Human Rights Code. Applicants who may require accommodation during the selection process are encouraged to notify the Human Resources Department when contacted for an interview. The People, Culture and Experience team will work together with the hiring committee to arrange reasonable and appropriate accommodation for the selection process, which will enable you to be assessed fairly and equitably.

Use of Artificial Intelligence (AI)

We prioritize a people-first workplace culture which emphasizes equity and inclusion throughout our hiring process. To ensure fairness and transparency, all applications are reviewed and assessed by our dedicated team of recruiters and hiring managers, not by artificial intelligence (AI). We value the unique perspective each candidate brings to our organization.

Health & Safety Workplace Responsibilities

It is the responsibility of all Southlake Health employees to work safely and promote health and safety in the workplace. Employees must adhere to the duties of workers, as stipulated in Section 28 of the OH&S Act, as well as all Southlake OH&S policies and procedures. Must be able to perform all necessary bona fide duties for the position, as outlined in the position guide. Must review and be capable of performing duties as outlined in the Job Demands Analysis for the position as a condition of offer. Proven ability to attend work regularly as per the Attendance Support Policy.

Commitment to Diversity and Inclusion

Southlake Health is fully dedicated to employment equity, diversity, and inclusion in our recruitment practices. We welcome candidates who identify with equity-seeking groups, including women, racialized individuals, Indigenous Peoples, persons with disabilities, and those from the 2SLGBTQ+ community. Any information provided will be kept confidential and used appropriately in our recruitment process.

Anti-Oppression/Anti-Racism at Southlake Health

Southlake Health is committed to having a workforce that is reflective of the diversity of York Region and strongly encourages applications from all qualified individuals, and from those who can provide different perspectives and contribute to a further diversification of ideas.

Only candidates selected for an interview will be contacted. Thank you for your submission. We appreciate your interest in joining Southlake Health!