Corporate Customer Support Representative

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At ICBC, we strive to build diverse teams which reflect the communities we serve. To support this, we’ve created two talent communities for Indigenous Peoples and People with Disabilities.  By joining one of these communities, you’ll connect with our recruitment team who will guide you through the application process and help you explore opportunities at ICBC. Of course, you’re welcome to apply for jobs at ICBC whether or not you join a talent community.

We look forward to hearing from you!

Position Highlights

We’re seeking a Corporate Customer Support Representative to join our team in North Vancouver for a 6-month temporary assignment.  As part of the Finance team, this role offers a great opportunity to gain hands-on experience with our vehicle and customer database systems.

Responsibilities

• Researching information within relevant databases and resolving errors or system issues


• Providing technical support to internal teams


• Identifying and addressing customer data inconsistencies in online systems


• Reviewing reports and documentation to ensure accuracy and completeness


• Responding to inquiries from internal stakeholders


• Entering and maintaining data within computer systems and databases.

Position Requirements

• Strong analytical thinking and problem-solving abilities


• Knowledge of organizational structures, including how to access Corporate Registry records


• High level of keyboarding accuracy and speed for efficiently completing repetitive tasks


• Ability to work independently with precision on clearly defined tasks while following established procedures.

The ideal candidate is an ambitious team player with a positive attitude who can learn quickly and provide support to the team and our customers.

About us: 

At ICBC, it’s our job to make sure the car insurance system works for all British Columbians, today and in the future. Check out our ICBC Year in Review 2025  to learn more about what we've accomplished! If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, contact us today to be part of our talented and diverse team as we work together to create an insurance system we can all be proud of.

 Our values guide how we interact with customers, partners, and each other. They shape our decisions and create a culture where employees feel inspired and empowered to do their best work.

• Collaborative: We include different perspectives to reach our common goals.


• Supportive: We seek to understand to meet diverse and evolving needs.


• Straightforward: We simplify the complex to make things easier.


• Knowledgeable: We gain knowledge through experience and learning to make informed decisions.

Work arrangements defined: 

• Hybrid 8 – you will work a minimum of 8 days in a 4-week period at your primary office headquarters (typically 2 days per week). The remaining days will be remote within British Columbia. 

Only candidates legally entitled to work in Canada will be considered for this position.

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