Dealer School - July 13th

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.  To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

Overview:

Are you interested in learning a new skill? Enroll in Dealer School and you will be taught how to deal Blackjack and other carnival games, including Ultimate Texas Hold’em, Mississippi Stud, High Card Flush and Free Bet Blackjack. This class is free for all enrolled students, and once you have completed the course, your new skillset can be used to retain employment at any casino hiring experienced dealers.

Any candidate who successfully completes the course will be offered employment here at Hard Rock Ottawa, contingent on them successfully obtaining a gaming license with the Alcohol and Gaming Commission of Ontario. Once you are employed, you will receive a $1000 signing bonus in recognition of your efforts and attendance at Dealer School.

Our next class is expected to start on Monday, July 13th, 2026.

Responsibilities:

To enroll in Dealer School, each candidate must:

• Possess the ability to perform basic math calculations in their head, and pass a math test to demonstrate proficiency
• Successfully complete a short interview
• Must be available for 6 consecutive weeks starting July 13th for Dealer School Training (full 40 hours a week for 6 weeks)

To graduate from Dealer School, each candidate must:

• Maintain a positive attendance record during classes
• Pass a written test and table audition for all applicable games

To obtain employment after Dealer School, each candidate must:

• Demonstrate exceptional guest service skills including a positive demeanor and calm, steady temperament
• Demonstrate and maintain strong ethical standards at all times
• Obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario
• Have open and flexible availability

Qualifications:

Each candidate must:

• Pass a basic math assessment.
• Successfully complete an interview.
• Demonstrate exceptional guest service skills including a positive demeanor and calm, steady temperament.
• Demonstrate and maintain strong ethical standards at all times.
• Demonstrate excellent interpersonal, written and verbal communication skills in English. Proficiency in a second language (French) is preferred.
• Obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario.

Skills

• Must possess excellent communication and guest service skills.
• Must offer the highest possible level of guest service resulting in a maximum level of player enjoyment and return play.
• Excellent interpersonal, written and verbal communication skills in English is essential.

Physical Demands

• Duties and responsibilities are performed on the casino floor in a fast-paced environment, with constant exposure to the general public and excessive noise.
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to perform repetitive procedures and handle gaming equipment; reach with hands and arms, talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

Working Conditions:

• Duties and responsibilities are typically performed in a highly regulated and controlled environment, but there will be times where you will need to be on the Casino Floor to complete job functions as outlined or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise.
• Dealer graduates average wage including gratuities = $30-$35/hour + Pension + Benefits

Closing

Hard Rock Ottawa values diversity and is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.

We thank all candidates for their interest, however, only those being considered for an interview will be contacted.

Additional Details:

Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member.

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

Please contact Human Resources at [email protected] if you require accommodation at any time throughout the hire process.