Dietary Aide

The Dietary Aide is responsible for assisting in the preparation and serving of meals and providing catering services, ensures work areas are maintained in a safe and sanitary condition and   assists in maintaining a safe and secure environment for residents, visitors and other staff members. 

The responsibilities of the role include but are not limited to: 

• Prepares food for serving to residents;


• Ensures resident satisfaction with meal service;


• Responds to resident or family member concerns and ensures appropriate action is taken within decision-making authority and/or brings to the attention of the Food Services Manager/Food and Beverage Manager;


• Performs the set-up, serving and tear down services at booked catering events;


• Effectively communicates and interacts with residents, family members, visitors and volunteers in a courteous and professional manner.  Projects an appropriate image and focuses on customer service excellence.

The ideal candidates will possess:

• Previous food services experience in a retirement residence, long term care residence or other hospitality environment;


• Completion of secondary school education or equivalent;


• Food Safe Level 1 Certificate is preferred;


• Smart Serve Certificate is preferred;


• First Aid Certificate is preferred;


• Ability or read, write and follow written and verbal instructions in English;


• Demonstrated empathy and understanding of the needs of seniors;


• Effective interpersonal and conflict resolution skills;


• Ability to organize work and work under strict time constraints.