Direct Support Specialist Team Lead - Winnipeg

CBI Home Health supports people at home and in the community. We are one of Canada’s leading specialized community services, home and integrated care providers, operating in more than 800 communities across the country. Our teams work together to deliver the right care at the right time, helping people live safely, independently, and with dignity. Learn more at cbihomehealth.ca.

Because Your Care Matters.

CBI Home Health is looking to hire a Direct Support Specialist - Team Lead in Winnipeg.

Why CBI Home Health?

We’re committed to making a difference in people’s lives – and that starts with yours. You’ll enjoy a Full Time schedule that allows you to achieve your goals at work and at home. As you care for others, CBI Home Health will care for you by providing the equipment, training and resources that you need to feel confident every day.

Here’s a closer look at our total rewards and benefits

• Full-time position, Hours are Monday to Friday from 7am-3pm schedule with no on call.


• 3 Paid sick days


• Reward and recognition programs, including earned-wage access through our partnership with ZayZoon


• Comprehensive benefits package including Group RRSP, extended medical and dental coverage


• Employee Perks and Discount Programs through our partnership with Perkopolis


• Employee and Family Assistance Program


• Paid orientation, training and development with opportunities to grow your career

What you will do

As a Team Lead, you will report to, and work closely with, the Operations Manager to ensure the support needs of all individuals residing in the assigned home(s) are met or exceeded, while seeing to it that staff members feel valued, motivated and committed to excellence in all their areas of responsibility. Providing leadership and guidance in a collaborative, team-oriented environment, you will contribute to ensuring that the environment is safe and that the daily administrative requirements of operating the home are met, including staffing levels.

Ultimately, your success in this leadership role will be a direct reflection of your ability to contribute directly to a positive experience for our Specialized Community Services clients and their families.

PRIMARY DUTIES

Leading by example in your assigned home(s) as a Team Lead, you will:

• Build strong relationships and rapport with all clients within the home to gain a good understanding of their preferences, needs, triggers, responses, etc.


• Coach and monitor staff to ensure everyone understands client care, individual support plans and behavioural support plans, escalating any performance concerns to the Operations Manager.


• Support Clinical and Operational team in developing the meal and recreation plan, ensuring adherence of same.


• Assist in providing orientation to new staff to ensure continuity of support and care for individuals.


• Take inventory and order all household supplies and goods that have been approved by the Manager.


• Complete weekly/monthly/quarterly progress reports and submit to the Operations Manager and the Clinical Team.


• Perform day-to-day audits of documentation.


• Track and identify trends and escalate issues accordingly.


• Ensure a healthy and safe environment for all supported individuals and employees, by participating in staff safety training and home inspections, and ensuring compliance with standards and requirements.


• Responsible for the creation of staff schedules within the homes in addition to timekeeping to ensure staff hours are accurate.


• Ensure individual and household budgets are maintained in collaboration with the Operations Manager

What you will need to be successful

• Minimum one year of experience working with individuals with complex cognitive behavioural challenges.


• Have prior supervisory experience in this field.


• Valid Certification in Emergency First Aid and CPR.


• Clear Criminal Record Check, Adult and Child Abuse registry check valid in the last 6 months.


• Possess a working knowledge of Residential Care Licensing, funder and Labour guidelines.


• Strong Knowledge and demonstration of the guidelines of the Vulnerable Person's Act (VPA).


• Certification in Non-Violent Crisis Intervention.


• Ability to foster a team approach within the home.


• Valid Driver's license and insurance required 

Recruitment Technology Disclosure: We use technology and automation to support administrative aspects of our recruitment process. Artificial Intelligence is not used to evaluate, rank, or select candidates. All hiring decisions are made by people.

CBI Home Health is committed to a diverse, equitable, and inclusive workplace. We welcome applications from all qualified individuals and are committed to providing accommodations throughout the hiring process in accordance with applicable legislation. Please advise your recruiter if you require an accommodation.