Director - AML Operations

• Lead, mentor, and guide AML team members to foster a high -performance culture focused on exceptional client and investor service.
  
• Coordinate overall team scheduling and ensure all deliverables meet established Service Level Agreement (SLA) timelines.
  
• Oversee daily team deliverables, monitor work progress, and provide regular status updates to Managing Directors.
  
• Conduct second -level reviews of work completed by AML Associates and Senior Associates.
  
• Address escalated matters, identify root causes, and recommend effective solutions.
  
• Oversee the completion of ad hoc assignments and AML -related projects within required deadlines.
  
• Manage and develop AML staff, ensuring appropriate training, performance management, and professional growth.
  

• Identify opportunities to enhance operational processes, system efficiencies, and workflow effectiveness.
  
• Ensure timely monitoring and follow -up on outstanding investor matters, including maker/checker review processes.
  
• Draft, update, and optimize procedure manuals to reflect evolving best practices and regulatory expectations.
  

• Coordinate closely with internal teams, including Fund Administration, Investor Relations, Tax, Financial Statement Preparation, and Treasury, as well as global offices, to ensure seamless delivery of client and investor requests.
  
• Support firm -wide initiatives as assigned by Managing Directors, including non -operations work when needed.
  

• Build and maintain strong relationships with clients and investors, promptly addressing inquiries and ensuring high satisfaction with the services provided.
  
• Identify opportunities to expand business through new or existing client relationships.
  

Requirements

• Bachelor’s degree in Finance, Business Administration, or a related field.
  
• 10+ years of experience in AML/Compliance within a financial services organization, preferably in Fund Administration.
  
• Extensive knowledge of AML regulations, KYC processes, and financial crime risk frameworks.
  
• Proven ability to manage multiple projects and staff in a fast -paced environment while consistently meeting deadlines.
  
• Strong leadership capabilities with the ability to influence, motivate, and partner effectively across departments.
  
• Excellent written and verbal communication skills.
  
• Strong attention to detail, with exceptional organizational and analytical capabilities.
  
• Advanced proficiency in Microsoft Office applications and strong overall computer literacy.
  
• Demonstrated ability to build and maintain effective business relationships internally and externally.
  

Benefits