Director, Modernization Delivery

Role Responsibilities

Reporting to the Executive Director, Forward Delivery and Modernization, the Director, Modernization Delivery is an expert in digital and service transformation, service design and AI delivery frameworks.

The responsibilities of this role include:

• Leading the delivery of complex, high-priority digital products and services that support ministry objectives and improve outcomes for Albertans.


• Providing strategic leadership and oversight to multidisciplinary product teams throughout the product lifecycle, from design and development to continuous improvement.


• Partnering with ministry executives, product owners, and stakeholders to align product planning, priorities, and delivery outcomes with business and user needs.


• Driving user-centred and data-informed decision-making through research, analytics, and stakeholder engagement to improve product performance and service delivery.


• Championing cutting-edge delivery practices, generative AI, and emerging technologies to accelerate modernization and deliver measurable business value.


• Establishing delivery frameworks, governance processes, and performance measures to ensure product quality, accountability, and continuous improvement.


• Building organizational capability by coaching and developing high-performing teams while advancing digital literacy, innovation, and change adoption across government.

To be successful in this position, you will demonstrate:

• Knowledge of political/public service environment.


• Decision making processes, standards, systems, and protocols.


• Exceptional interpersonal (e.g. negotiation and influence), communications and relationship building skills.


• Excellent written and verbal communication skills.

The Job Description is provided for Further details on this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

Qualifications

Requirements:

• A university degree in a related field (e.g., Computer Science, Information Technology, Business, Arts, Sciences), supplemented by seven (7) years of progressively responsible, related experience.


• Extensive progressively responsible management experience in large or complex organizations, providing strategic support to government priorities and senior leadership.


• A cover letter clearly demonstrating relevant skills and competencies tailored to this position.

Preference will be given to candidates with experience in:

• Digital transformation and innovation leadership.


• Service design, service transformation, and human-centred design methodologies.


• Strategic issue management, risk assessment, and executive-level decision support.


• Stakeholder engagement, collaboration, and influence across complex environments.


• Leading cross-functional teams in the rapid delivery of digital products and services.


• Applying generative AI, agentic tools, and emerging technologies to business and service delivery challenges.


• Process automation, workflow modernization, and technology-enabled service improvement.

Equivalencies:

• A related master’s degree and a minimum of six (6) years of related experience; or


• A related two-year diploma and a minimum of nine (9) years of related experience; or


• A related one-year certificate and a minimum of ten (10) years of related experience; or


• A minimum of eleven (11) years of related experience in lieu of formal education.

Assets:

• Experience with strategic and operational planning, reporting, evaluation, and performance measurement.


• Experience with financial management, budget cycles, resource planning, and operational planning methodologies.


• Knowledge of emerging issues, trends, and priorities affecting government, stakeholders, and business operations.


• Knowledge of cutting-edge trends in AI and agentic product development

The below statement must be included in job ad:

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.

Notes

Term of Employment: Permanent, Full-time position (3x Positions)

Hours of Work: 7.25 hours daily / 36.25 weekly – Monday to Friday

Location: Edmonton

Final candidates will be required to undergo a security screening.

Applicants are required to provide a cover letter summarizing information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Additional Information:

In your resume, please include dates (including months and years) associated with all education and work experience. Also, please indicate whether your work experience is casual, part-time, or full-time. For example, January 15, 2006 - June 25, 2009: Assistant (PT three 8 hrs. shifts/week).

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Use for open competitions only - Links and information on what we have to offer:

• Working for the Alberta Public Service


• Management Employee Pension Plan (MEPP)


• Alberta Public Service Benefit Information


• Professional learning and development


• Research Alberta Public Service Careers tool


• Positive workplace culture and work-life balance.