The client is looking for an end-to-end testing manager who can oversee the full testing strategy for a transformation program, not someone who just executes test cases or is an expert in a single tool. This role is more of a leadership position: defining and overseeing the strategy, planning validation waves, coordinating dependencies between teams and vendors, and producing progress and risk indicators for management. Recurring words (full strategy, oversee, coordinate, end-to-end, multi-systems, multiple waves) point to an expectation of seniority and decision-making autonomy rather than just execution. The Salesforce, FNA environment and cross-functional integrations place the mandate in a CRM and distribution ecosystem. The candidate must be able to understand these issues without being a developer on these platforms.
The multi-team and multi-vendor context makes the ability to coordinate and influence business and IT stakeholders central to the profile.
Qualification Table Requirements
PREFERRED
ASSET
WHAT WE DON'T WANT
▸ Profile whose experience is limited to executing test cases, without responsibility for test strategy or governance.
▸ Profile of a test automation specialist without experience in end-to-end program-level test management.
▸ Profile of a coordinator or project officer without a background in quality assurance and test strategy.
▸ Profile with less than 10 years in quality assurance and test strategy.
▸ Profile limited to a single system or application, without integrated multi-system testing.
▸ Profile of a Salesforce developer without experience as a test lead.
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