Field Service Representative

Job ID:  524146

Oldcastle, a CRH company, is reinventing what's possible in building solutions. We are the leading provider of innovative outdoor living products and utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, retailers, and homeowners alike as the manufacturer of precast concrete, polymer concrete, and plastic infrastructure products. Our portfolio of brands includes Oldcastle APG, Oldcastle Infrastructure, Belgard® hardscape, Echelon® Masonry, RDI® railing, Catalyst™ Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, and Techniseal® sands and sealant technologies.    

Job Summary

This position is responsible for providing comprehensive sales support across an assigned region, including customer relationship support, merchandising, sample and display management, sales programs, events, and reporting functions.

Job Location

This position is remote, based out of our Delta, BC location.

Job Responsibilities

• Support Key Account Managers within an assigned region


• Design, build, and maintain product displays and marketing materials


• Manage product sample requests and deliveries


• Build and maintain strong relationships with current customers


• Coordinate, support and attend sales programs (i.e. Home Shows, Training, Events)


• Provide technical support and assist with product-related inquiries


• Execute merchandising or remerchandising as directed within an assigned region


• Distribute promotional items to customers


• Maintain weekly communication with all Key Account Managers


• Travel within each assigned region as required, including limited overnight travel


• Log daily activities in CRM


• Perform additional related duties as assigned on a temporary or permanent basis

Job Requirements

• At least 1-3 years related experience and/or training


• Excellent verbal and written communication skills


• Must be able to lift at least 50lbs from ground to waist level; assistance may be provided for anything greater than 50 lbs


• Strong Customer Service skills


• Demonstrated sales support experience


• High attention to detail with strong organizational and problem-solving skills


• Proficiency in Microsoft 365


• Valid driver’s license and current auto liability insurance


• A truck or appropriate vehicle to ensure the safe and efficient transport of product

Compensation

• This position is paid annually at a $64,000 base plus commission


• Employee life insurance


• Sort term / long term disability


• Health care


• Dental care


• Vision care


• Vacation time

This job posting is for an existing vacancy.

What CRH Offers You

• Highly competitive base pay


• Comprehensive medical, dental and disability benefits programs


• Group retirement savings program


• Health and Wellness Programs


• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.

CRH welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.