Furniture Service Technician

Are you ready to take on a role at our bustling distribution center and in our guest’s homes? If so, we want you to join our team!

We have an exciting opportunity available for a Furniture Service Technician to join our Winnipeg Distribution Centre team, located at 230 Panet Road.

The Dufresne Group is committed to investing in our team members; we offer:

• Market competitive wages;


• An excellent training program;


• Comprehensive benefits plan and excellent employee discounts;


• Employer Sponsored Retirement Savings Plan;


• Career growth and continuous development;


• Respectful and family-oriented working environment with strong company values.

As the Furniture Service Technician you will have the opportunity to:

• Inspect furniture to determine if it needs parts replaced or if it’s repairable to top-notch condition.


• Work your magic to restore damaged furniture to like-new conditions within a set timeframe, using proven techniques, including refinishing, re-upholstery, painting, etc. This includes wood, fabric, leather, and metal pieces.


• Support guests with in-home repairs in a friendly and helpful way, listening to their needs and questions and responding quickly.

• Understand and follow all safe work practices and rules, including WHMIS.


• Document and complete service reports and paperwork, including inventory control information.


• Support the Quality Control Coordinator in the completion of Product Issue Tracking (PIT)

• Keep your service vehicle clean, organized, and stocked with repair materials, and communicate any issues (mechanical or otherwise) on the service vehicles.

• Attend training on furniture service topics.


• Inspect and validate the repair parts.

What we're looking for:

• High School diploma with two years of hands-on experience in furniture repair, including upholstery, leather repairs, and wood refinishing. Experience with other materials and color matching is a plus!


• Previous warehouse experience is an asset.


• Good computer skills with working knowledge of Microsoft Office products and the ability to learn in-house computer programs, including the in-house inventory management system.


• Good verbal and written communication skills.


• Some exposure to working with solvents is an asset.


• Physically able to lift and carry objects of 50 – 100 pounds.


• Valid Class 5 Driver's License with clean Driver Abstract.


• Able to conduct physical work in warm and cold conditions.


• Comfortable with flexible schedule requirements, including evenings and weekends.


• Available to work overtime as required.


• Criminal Record Check is required.