Group Account Director

Group Account Director 
 
In this role, you'll report into the Managing Director and will provide strategic and tactical leadership across multi-million-dollar engagements, while keeping abreast of daily project activities. You're experienced with identifying clients' business needs, working with creative, in-house studio, and Consumer Connections (media) teams to understand, define, and build effective solutions that generate measurable results. 

Ideal candidate will: 

• Thrive in an entrepreneurial environment and be known as forward-thinking and solutions-oriented 

• Have integrated advertising agency experience managing multiple portfolios of clients’ businesses 

• Have a passion and genuine interest in multicultural marketing 

• Have an ability to build trusting and respectful relationships with your clients and internal teams 

• Be strategically minded with a strong ability to troubleshoot with clients and team members 

• Instill confidence from all team members and clients that you can solve a business problem 

• Demonstrate a driver personality and be highly organized 

• Show the ability to lead a team, lead the client, and not just manage them 

• Anticipate a client’s needs, not waiting for them to ask the question 

Qualifications: 

• 10–15 years of experience working in an agency environment with experience in both traditional (TV/radio/OOH) and digital 

• Senior level enough to not just lead, but grow the business organically.  

• Ability to build trusting and respectful relationships with clients and internal teams 

• High level of understanding regarding insights and strategy 

• Experience managing teams of 5+ individuals 

• Ability to manage long-term, multi-million-dollar engagements with numerous stakeholders and projects 

• Comfortable interacting with clients at various levels and industry backgrounds, from C-Suite to administrative support staff 

• Strong ability to manage and set client expectations 

Leadership 

• Provide strong leadership and counsel to clients to help them identify issues and opportunities 

• Lead integration across the entire integrated grid; drive cohesion and connection 

• Together with EM’s executive team, hold the highest standards for the EM product 

• Contribute to the vision, direction, and culture of EM via participation in the leadership team 

Business Partnering 

• Be seen by the client as a trusted partner truly vested in their success 

• Maintain a deep and thorough understanding of the client’s business and category 

Collaboration & Partnerships 

• Build strong, trustful relationships with senior clients and work to establish wide client relationships across all EM team members 

• Model and build strong, collaborative, and open relationships with EM team members 

Strategic Thinking 

• Lead in the accurate identification of the problem to be solved and appropriate options 

• Ability to think on your feet 

Creative Championing 

• In partnership with creative and strategy leads, ensure the creative product is delivered against EM’s creative vision and standards 

• Responsible for educating and fostering a desire for creative excellence from the client 

• Responsible for building a desire to produce excellent creative product within the account team 

Skillful Communication 

• Possess persuasive and commanding presentation skills 

• Adapt communications to different team member levels to ensure understanding 

• Ensure all team members (including leadership) are up to date on business as required 

Account Management 

Ultimately responsible for: 

• Revenue, financial targets, and organic growth 

• Account staffing, fit, and workload management 

• Attention to detail and high QC standards 

• Leadership of the day-to-day execution 

Mentoring/Development 

• Responsible for the growth and development of all members of their account team 

• Expected to establish strong, trustful relationships with team members to foster team collaboration and positive attitude 

Attitude + Culture Contribution 

• Demonstrate a positive and helpful attitude 

• Maintain a collaborative attitude with other Group Account Directors