HR Support Coordinator (HR Administration)

As part of the HR Centralized Support team, the HR Support Coordinator delivers high-volume administrative support across the employee lifecycle. The role focuses on accurate, timely HR transactions, documentation, and system updates, aligned with established processes and standards.

This role is ideal for someone who enjoys structured, detail-oriented work and takes pride in accuracy and consistency. You will collaborate with HR Business Partners, HR Managers, and other HR teams to support hiring, onboarding, employee changes, and day-to-day operations.

Work Location: Acheson, AB
Salary: $60,000 to $70,000 annually
Work Arrangement: Hybrid (up to 2 days remote per week)
Schedule: Monday to Friday

What You'll Do

• Coordinate candidate pre-employment activities, including testing, offer letters, onboarding documentation, and pre-boarding


• Process employee lifecycle transactions (hires, transfers, leaves, terminations) in HR systems


• Review requests for accuracy and follow up on missing or inconsistent information


• Maintain employee records and ensure data accuracy for payroll, benefits, and reporting


• Prepare HR documentation (employment letters, employee files) in line with retention standards


• Respond to initial inquiries from employees and leaders on HR policies, processes, and systems, and escalate as needed


• Troubleshoot basic HR system issues and escalate as needed


• Conduct data audits and support reporting to maintain data integrity


• Support HR programs and pre-employment processes (e.g., onboarding requirements, tracking)


• Contribute to process improvements and HR initiatives

What You Bring

The ideal candidate will bring a minimum of 2 years of HR administrative experience. Additional qualifications include:

• Post-secondary diploma in Human Resources, Business Administration, or related field (preferred)


• Understanding of HR processes across the employee lifecycle


• Proficiency in Microsoft Office and experience with HRIS systems (e.g., UKG)


• Proven attention to detail and ability to validate data and documentation


• Customer-focused with effective communication and collaboration skills

This position is classified as an Individual Contributor role in SMS Equipment’s competency framework, requiring demonstration of core competencies (customer focus, collaboration, and technical/functional expertise).

At SMS Equipment, safety is one of our core values and we care for each other, without exception. Our successful candidate is intrinsically motivated and committed to making safe choices when completing all tasks. 

This posting is for an existing vacancy within SMS Equipment. Applications will be accepted until a suitable candidate is hired. 

We thank all applicants for their interest. Only those selected to proceed to the next stage of the recruitment process will be contacted.

At SMS Equipment, the right partnership makes everything possible. We’re committed to building a diverse and inclusive team and encourage applications from all qualified individuals. Join us and bring your expertise to an organization that values safety, authenticity, innovation, performance, and respect.

SMS Equipment offers rewarding careers in the heavy equipment industry across Canada. As the largest Komatsu dealer in North America, SMS Equipment gives you the opportunity to represent world-class quality in our product offerings and customer service. A few of the many benefits of working with SMS Equipment include competitive wages, comprehensive group benefits plan, and RRSP matching.