Human Resources Generalist - Eurofins CDMO Alphora, Inc.

Eurofins Scientific is an international network of independent life sciences companies, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies believes that it is a global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and agroscience contract research services. It is also one of the market leaders in certain testing and laboratory services for genomics, and in the support of clinical studies, as well as in biopharma contract development and manufacturing. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In under 40 years, Eurofins has grown from one laboratory in Nantes, France to over 65,000 employees across a decentralised and entrepreneurial network of over 950 laboratories in over 1,000 independent companies across 57 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

The Eurofins network generated EUR 7.296 billion revenues in FY 2025, and has been one of the fastest growing listed European companies for almost three decades.

Eurofins CDMO Alphora Inc. develops and manufactures new therapeutics to improve the lives and health of patients.  Eurofins CDMO Alphora provides contract research & development services to global pharmaceutical and biotech companies, developing their processes and manufacturing their bulk drug substances (Active Pharmaceutical Ingredients -“API’s”) as well as finished dosage products (tablets, capsules, suspensions) for supply to clinical trials and commercial requirements.  Eurofins CDMO Alphora provides a rich and technologically challenging environment with a continuing flow of interesting projects.  Our employees work in close concert with clients throughout the development process to achieve their program objectives.  Eurofins CDMO Alphora Inc. is growing its state-of-the-art organization, with continued investments in modern facilities, equipment, and instrumentation while providing a rich environment for employees to develop their technical skills and careers paths.

Are you a high-energy HR professional who loves taking initiative, building relationships, and making a meaningful impact? We want to hear from you!

The Human Resources Generalist supports the day-to-day delivery of human resources programs and services across the organization. Reporting directly to the Senior Manager, Human Resources & Office Management, this role serves as a key operational resource within the HR function, providing support across onboarding, employee records management, payroll and benefits administration, training coordination, workplace safety, compliance activities, employee experience initiatives, and recruitment support. The successful candidate will be a highly organized and proactive HR professional who takes initiative, anticipates needs, and thrives in a fast-paced environment.

Key Responsibilities

Human Resources Operations & Administration

• Maintain accurate, complete, and organized employee files and HRIS records, ensuring all documentation is appropriately labelled, filed, and retained in accordance with company standards and privacy requirements. Ensure employee records are updated promptly, maintained in chronological order, and regularly audited for accuracy, completeness, and compliance.
• Assist with HR reporting, data collection, audits, record reviews, and compliance requirements.
• Prepare and maintain HR metrics, dashboards, and key performance indicators (KPIs), ensuring accurate and timely reporting to support workforce planning, employee retention, operational effectiveness, and HR decision-making.
• Respond to employee inquiries regarding HR policies, procedures, and programs.
• Maintain records related to employee work permits and employment authorization, proactively track upcoming expirations, coordinate renewal documentation with employees, and ensure accurate and timely reporting of status changes and supporting documentation to Corporate Human Resources.
• Receive, review, and process HR-related invoices and purchase requests through the Coupa procurement system, ensuring accuracy, appropriate approvals, and timely submission for payment processing.
• Prepare and issue customs, business travel, and site visitor letters for employees, vendors, and external guests, ensuring documentation is accurate, approved as required, and distributed in a timely manner to support business operations.
• Support the ongoing administration and continuous improvement of HR processes.

Employee Experience & Organizational Support

• Participate in HR and corporate initiatives, projects, and special assignments.
• Assist with employee engagement, recognition, and retention initiatives.
• Conduct “stay” interviews to gather employee feedback and identify opportunities to support retention and employee engagement.
• Conduct exit interviews, compile and summarize feedback, support turnover reporting and organizational improvement initiatives, and coordinate employee offboarding activities to ensure a smooth and professional transition.
• Assist in the coordination and support of company events, employee programs, social activities, meetings, and key corporate initiatives, ensuring effective planning, communication, execution, and employee participation.
• Serve as a key backup resource for critical HR functions, ensuring continuity of service and timely completion of essential HR activities during periods of absence or increased workload.

Onboarding & Talent Acquisition Support

• Coordinate and facilitate onboarding activities designed to support employee engagement and successful integration into the organization, including orientation programs, site tours, and “Meet the President” sessions for all new hires.
• Prepare onboarding documentation and employee training binders.
• Coordinate the receipt of completed background screening reports from Corporate Human Resources and ensure results are communicated to hiring managers and HR leadership in a timely and confidential manner.
• Support full-cycle recruitment activities for assigned positions.
• Prepare and post job advertisements through various recruitment channels.
• Screen applications and coordinate interviews with hiring managers.
• Support candidate communications throughout the recruitment process, ensuring candidates receive timely updates, clear information regarding application status, and a professional recruitment experience. Ensure recruitment activities, job postings, compensation disclosures, and candidate communications comply with applicable employment legislation, pay transparency requirements, and company policies.
• Provide administrative and coordination support for student hiring and government-funded employment programs, assisting the Talent Acquisition Specialist with funding applications, reporting requirements, and program administration as needed.
• Provide backup support to the Talent Acquisition Specialist during absences and peak recruitment periods.

Payroll & Benefits Coordination

• Provide backup support for payroll processing activities.
• Assist with payroll-related data collection and employee information updates.
• Support group benefits administration by responding to employee inquiries, providing appropriate forms and information, coordinating enrollments, changes, and terminations, and ensuring accurate and timely submission of benefits-related documentation to Corporate Human Resources and external providers.
• Liaise with Corporate Human Resources and employees to facilitate benefits-related processes and resolve routine inquiries.

Training & Development Coordination

• Coordinate training schedules, registrations, and employee participation.
• Support compliance-related training initiatives and reporting requirements.
• Assist with the administration of employee learning and development programs.
• Coordinate logistics for internal and external training activities.

Workplace Safety & WSIB Administration

• Provide administrative and backup support for workplace health and safety programs.
• Support workplace injury reporting and documentation.
• Assist with WSIB claim administration, tracking, and reporting requirements.
• Support return-to-work and accommodation administration activities.
• Assist with health and safety initiatives and committee activities as required.

Education

• Post-secondary diploma or degree in Human Resources, Business Administration, or a related field.
• Completion of a Human Resources Management Certificate or Postgraduate Human Resources Program is preferred. Progress toward or possession of the CHRP designation is considered an asset.

Experience

• Minimum 2-5 years of progressive experience in Human Resources.
• Experience supporting recruitment, onboarding, HR administration, and employee records management.
• Experience supporting payroll and benefits activities, including responding to employee inquiries, coordinating documentation, and liaising with internal and external stakeholders, is preferred.
• Experience supporting WSIB administration and workplace safety programs is considered an asset.
• Experience supporting Human Resources operations within a fast-paced manufacturing, professional, regulated, or compliance-driven environment is preferred.

Knowledge, Skills & Abilities

• Working knowledge of Ontario employment legislation and HR best practices.
• Strong organizational and time management skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent attention to detail and accuracy.
• Demonstrated ability to maintain highly organized records, documentation, and administrative processes with a strong focus on accuracy, completeness, and follow-through.
• Demonstrated ability to work independently and exercise sound judgment with minimal supervision.
• Strong initiative and a proactive approach to identifying issues, opportunities, and solutions.
• Ability to anticipate needs, take ownership of responsibilities, and follow through on commitments with a high degree of accountability.
• Resourceful and adaptable, with strong problem-solving skills and a continuous improvement mindset.
• Excellent verbal and written communication skills.
• Ability to maintain confidentiality and handle sensitive information with professionalism and discretion.
• Proficiency with Microsoft Office applications, HRIS systems, and related workplace technologies.

The starting annual base compensation for this position is $65,000 CAD. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities.

Disclaimer: Salary information posted on sites other than the official careers page does not reflect the organization’s compensation and may represent estimated ranges provided by third-party job boards. The organization offers competitive wages and a comprehensive total rewards package, which will be discussed during the interview process.

At Eurofins CDMO Alphora, we leverage artificial intelligence (AI) technology to support our recruitment process, including preliminary screening of applications and resumes. All hiring decisions are made by human reviewers.

This posting is for a current vacancy, and the successful candidate will start as soon as possible.

At Eurofins we offer excellent full-time benefits including health & dental coverage, life and disability insurance, RRSP with 3% company match, paid holidays, paid time off.

Accommodation: Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request via the website at www.eurofins.ca.

As a Eurofins employee, you will become part of a company that has received international recognition as a great place to work. To learn more about Eurofins, please explore our website at www.eurofins.ca

We thank all applicants within commuting distance of GTA, Ontario for showing an interest in this position. Only those selected for an interview will be contacted.

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