Inside Sales Technical Representative - CIV Barsatech

INSIDE SALES TECHNICAL REPRESENTATIVE

Join Barsatech, a Laurentide company, and help deliver industry-leading technical solutions as part of a team specializing in industrial mechanical services.

Work in an environment where collaboration, quality, and health and safety are top priorities. Leveraging your technical expertise and customer-focused approach, you'll have a direct impact on the reliability and performance of our customers' operations. You'll be joining a growing company backed by the strength of Eastern Canada's largest provider of automation and reliability solutions.

SOUNDS INTERESTING? JOIN US!

YOUR CONTRIBUTION

As our Inside Sales Technical Representative, you'll do much more than prepare quotations.

You'll leverage your technical knowledge, mechanical aptitude, and customer-focused mindset to help industrial customers solve real-world challenges. Every day, you'll work alongside engineers, maintenance teams, and operations leaders to understand their needs, recommend the best solutions, and contribute to the success of exciting technical projects.

From interpreting technical drawings and developing customized solutions to collaborating closely with engineering, production, and operations, you'll play a key role in delivering projects that create real value for our customers.

If you enjoy solving technical problems, building trusted relationships, and seeing the tangible impact of your work, this opportunity is for you.

In this role, you will:

• Build trusted relationships with industrial customers by understanding their operational needs and recommending value-added solutions.


• Analyze customer requirements, technical drawings, and specifications to develop practical, effective, and cost-efficient solutions.


• Prepare quotations, proposals, and technical recommendations while balancing customer requirements, project timelines, and profitability.


• Use AutoCAD, SolidWorks, Inventor, or similar CAD software to prepare or validate technical drawings that support proposed solutions.


• Collaborate closely with engineering, planning, operations, and production teams to ensure solutions are technically sound and successfully executed.


• Identify business development opportunities through complementary products, repair services, refurbishments, upgrades, and preventive maintenance solutions.


• Support projects from the initial customer inquiry through order receipt, ensuring a seamless transition to execution.


• Serve as the trusted technical resource for customers throughout the sales process.


• Contribute to the continuous improvement of internal processes, customer experience, and business growth.

ESSENTIAL QUALIFICATIONS FOR SUCCESS

You enjoy solving technical problems, asking the right questions, and helping customers find the best solution—not simply selling a product.

You thrive in a collaborative environment where sales, engineering, and operations work together to deliver an exceptional customer experience.

We're looking for someone who has:

• A college diploma or bachelor's degree in Mechanical Engineering, Mechanical Engineering Technology, or a related technical discipline, or an equivalent combination of education and experience.


• Experience in technical sales, inside sales, customer service, or another technical role within an industrial environment.


• The ability to read and interpret mechanical drawings and technical specifications.


• Proficiency with AutoCAD, SolidWorks, Inventor, or equivalent computer-aided design (CAD) software.


• Excellent communication skills and the ability to explain technical concepts to a wide range of audiences.


• Excellent verbal and written communication skills in French.

The following qualifications are considered strong assets:

• Experience working with industrial products such as valves, pumps, pressure equipment, instrumentation, or rotating equipment.


• Experience using CRM, ERP, and Microsoft Office applications.


• English language skills.

WORK LOCATION

La Baie, Quebec, with occasional travel for training purposes.

ABOUT CIV-BARSATECH

CIV-Barsatech, a Laurentide Controls company, is a Quebec-based organization specializing in the repair, refurbishment, distribution, and manufacturing of industrial valves and pumps. As part of the Laurentide family, the company is recognized for its technical expertise, strong relationships with regional industries, and comprehensive industrial mechanical services offered across Quebec.

In accordance with Bill 96, this position requires knowledge of English to serve our customers and communicate with certain suppliers, when required as part of the responsibilities of the position.