International Data Analyst

Key Responsibilities 

Analytics & Insights 

• Leverage SQL to analyze fan, marketing, product, and operational datasets. 

• Translate data into actionable insights and business recommendations. 

• Perform ad-hoc analysis to support strategic initiatives and operational decision-making. 

• Support KPI definition, metric standardization, and measurement frameworks. 

• Present findings to both technical and non-technical audiences. 

Reporting & Scorecards 

• Develop and maintain recurring business and operational scorecards. 

• Create executive-ready PowerPoint presentations and reporting materials. 

• Consolidate inputs from multiple teams into clear status updates and dashboards. 

• Monitor performance trends and identify opportunities for optimization. 

• Ensure consistency and accuracy of reported metrics across stakeholders. 

Incident Management & Operational Readiness 

• Support operational readiness and production support activities for data products and reporting solutions. 

• Coordinate incident intake, prioritization, issue tracking, and resolution management. 

• Facilitate communication between business stakeholders and technical teams during issue resolution. 

• Support root cause analysis efforts and drive follow-up actions. 

• Maintain operational health dashboards, issue logs, and remediation trackers. 

• Contribute to process improvements that enhance stability and reliability. 

Cross-Functional Collaboration 

• Act as a liaison between business, product, engineering, analytics, operations, and external partners. 

• Gather requirements and translate business needs into actionable analytical deliverables. 

• Coordinate activities across multiple teams to ensure alignment on priorities and timelines. 

• Facilitate meetings, workshops, and stakeholder reviews. 

• Drive accountability and follow-through across workstreams. 

Skills & Competencies 

Required Qualifications: 

• Bachelor's degree in Business, Analytics, Economics, Information Systems, Marketing, Statistics, or related field. 

• 5+ years of experience in analytics, business analysis, consulting, operations, program management, or related functions. 

• 3+ years of hands-on SQL experience. 

• Experience creating executive presentations, scorecards, and reporting deliverables. 

• Experience working across business and technical teams. 

• Experience gathering requirements and translating them into actionable solutions. 

• Strong stakeholder management and communication skills. 

Preferred Qualifications: 

• Experience supporting production operations, incident management, operational readiness, or go-live activities. 

• Experience with customer, marketing, product, or operational analytics. 

• Experience working with global teams and stakeholders. 

• Exposure to data governance, metadata management, or data quality frameworks. 

• Experience with Jira, ServiceNow, or similar workflow management tools