International Operations Agent

ESSENTIAL JOB FUNCTIONS
 

• Deals directly with clients, customs and agents to insure the quickest and best movement of cargo throughout the world.


• Prepares documents necessary to complete export, import and customs clearance process


• Track and trace cargo as necessary to insure proper movement and delivery.


• Provide accounting department with proper and correct billing information.


• Communicate with clients regarding disposition of Freight (i.e., tracking & tracing, routing & dispatching, and rate quotations).


• Communicate & correspond with other Company branches and agents for client satisfaction and ensure excellent service execution.


• Seek the most profitable mode of shipment yet meet client’s requirement for the movement of freight.


• Other duties as assigned

OTHER SKILLS/ABILITIES

• Must possess strong working knowledge of all rules, regulations, governance and documentation preparations, as it pertains to both Imports and Exports.


• Must have strong verbal and written communication skills


• The ability to work in a fast-paced environment.


• Strong organizational skills are required, due to the high volume and demands of the position.


• Excellent client service skills


• Strong knowledge of Microsoft word and excel.


• Ability to handle pressure and responsibility in a fast-paced environment, in a timely and effective manner

EDUCATION AND EXPERIENCE

• High School Diploma or GED required.


• Minimum 4 years related experience.


• Minimum 3 years industry experience preferred.

Physical Requirements

• Job may require extended sitting or standing, use of standard office equipment.


• Talking, hearing, and using hands to operate computer equipment. Vision abilities required by this job include close vision and the ability to adjust focus.


• May require travel to client and site locations to support implementation activities, including on-site presence during go-live periods.


• Job will require presence at the assigned work location.

British Columbia required disclosure: Salary range for this position is between CAD 23.00 - 31.00 hourly.