IT Technician - Information Security Specialist

• Diploma or Bachelor’s degree in Information Technology, Cybersecurity, or related field
• 3–5 years of experience in information security operations, IT security, or a related technical role
• Familiarity with web application security concepts such as OWASP Top 10.• Diploma or Bachelor’s degree in Information Technology, Cybersecurity, or related field
• 3–5 years of experience in information security operations, IT security, or a related technical role
• Familiarity with web application security concepts such as OWASP Top 10.Driving Possibilities

Position: IT Technician - Information Security Specialist

Status: Full-Time

Dealership: Head Office Richmond

Department: Information Technonoly

We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.

We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 41 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada’s Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.

If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!

A Career at OpenRoad Means You’ll Enjoy:

• Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Honda, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen


• Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Tool Subsidy, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching


• Internal and external, training & development opportunities for skill-development and growth


• Be part of a collaborative, friendly and progressive work-culture with an emphasis on transparency, innovation, relationship and empowerment


• Comprehensive extended health and dental plan, tailored around Associate wellness


• Recognition and Engagement Events! 

ROLE & RESPONSIBILITIES:

• Implement, and maintain information security controls across networks, endpoints, applications, and cloud services
• Monitor and triage security alerts from tools such as Darktrace NDR, Palo Alto Networks firewalls, and endpoint protection platforms
• Support incident response activities, including evidence collection, initial investigation, and escalation
• Assist with vulnerability scanning, remediation tracking, and patch management
• Help maintain security documentation, policies, procedures, and asset inventories
• Assist with third-party/vendor security reviews and questionnaires
• Participate in security awareness initiatives and help promote secure user behavior
• Perform routine security checks and operational tasks as assigned
• Document IT procedures, configurations, and incidents

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Diploma or Bachelor’s degree in Information Technology, Cybersecurity, or related field
• 3–5 years of experience in information security operations, IT security, or a related technical role
• Familiarity with web application security concepts such as OWASP Top 10.

• Experience with security tools (SIEM, IDS/IPS, firewalls)
• Understanding of cybersecurity frameworks and best practices
• Strong problem-solving and troubleshooting skills
• Excellent communication and teamwork abilities

PREFERRED / NICE TO HAVE
• Experience with Palo Alto Networks security solutions
• Familiarity with Microsoft 365 or cloud environments
• Understanding of security frameworks such as NIST
• Basic scripting or automation experience using PowerShell or Python

Internal Candidates MUST apply by filling out the Internal Endorsement Form on SharePoint. Failure to complete the form will cause a delay in your application. 

We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.

We thank all those that have applied. Only those considered for the position will be contacted.