Salary :
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This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Key Account Manager – Rapid Diagnostics Division based in Canada.
In this role, you will take ownership of strategic relationships with key healthcare and institutional customers across Canada within the rapid diagnostics space. You will act as both a commercial driver and a clinical partner, ensuring that diagnostic solutions are effectively positioned to meet evolving needs in areas such as diabetes, cardiometabolic health, and infectious disease management. The position combines account leadership, clinical insight, and data-driven commercial execution to expand adoption and optimize product usage. You will work closely with hospitals, clinics, laboratories, and government stakeholders to develop long-term, trust-based partnerships. A key part of the role involves translating clinical trends and market insights into actionable account strategies that support growth and differentiation. You will also contribute to sales performance tracking, forecasting, and operational planning in a highly collaborative, cross-functional environment. This is a field-based role with national travel and strong exposure to strategic healthcare decision-making.
Accountabilities:
- Develop and execute strategic account plans for key healthcare customers, including hospitals, clinics, laboratories, long-term care facilities, and government institutions.
- Build and maintain strong relationships with clinical, operational, and procurement stakeholders to support long-term partnership growth.
- Identify customer needs, clinical gaps, and commercial opportunities to drive adoption and optimize utilization of diagnostic solutions.
- Translate clinical evidence, market trends, and therapeutic insights into strategic account initiatives and value propositions.
- Serve as the primary clinical and commercial point of contact for assigned key accounts across Canada.
- Set and monitor account KPIs, ensuring performance tracking, reporting accuracy, and alignment with business objectives.
- Support forecasting, demand planning, and commercial reporting processes to ensure effective execution of sales strategies.
- Collaborate with internal teams to ensure product availability, budget alignment, and execution of campaigns and activations.
- Provide insights to senior leadership on market trends, customer needs, and opportunities for innovation and growth.
- Ensure disciplined execution of commercial plans while maintaining strong compliance and operational standards.
Requirements:
- Bachelor’s degree in a relevant field (science, business, healthcare, or related discipline).
- 5+ years of experience in pharmaceutical, medical device, or healthcare diagnostics sales or account management.
- Strong understanding of healthcare systems, hospital environments, and clinical decision-making processes.
- Experience managing complex, multi-stakeholder key accounts in a B2B healthcare setting.
- Proven ability to develop strategic account plans and deliver against sales and performance targets.
- Strong commercial acumen with experience in forecasting, reporting, and KPI management.
- Ability to translate clinical and technical information into clear commercial value propositions.
- Excellent relationship-building and stakeholder management skills, with credibility in clinical environments.
- Strong communication and presentation skills, with confidence engaging senior healthcare professionals.
- Ability to work independently in a field-based role with significant travel (approx. 50%).
- Experience in diabetes, cardiometabolic health, or diagnostics is considered a strong asset.
Benefits:
- Competitive annual salary: $75,750 – $111,100 CAD, depending on experience
- Remote-based role in Ontario with field travel across Canada
- Comprehensive health and wellness benefits package
- Opportunity to work in a high-impact, rapidly evolving diagnostics environment
- Strong career development and international mobility opportunities
- Exposure to strategic healthcare stakeholders and national account management
- Inclusive, diverse, and innovation-driven work culture
- Training and development programs to support professional growth
- Flexible work policies supporting work-life balance.
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