Manager, Commercial Management

Career Opportunity

Looking for a new and exciting job opportunity?  We are looking for a Manager, Commercial Management at the TTC!

What You Will Do

Directly reporting to the Director, Commercial Management, you will be responsible for all post contract commercial management responsibilities for the Bus and Non-Revenue Vehicle portfolio, including providing specialist commercial advise, guidance and recommendations to mitigate commercial risks.  In addition, you will be accountable to manage a team of Senior Contract Administrators and Contract Administrators, providing them guidance and support to undertake their roles and responsibilities effectively.  

This position will manage the assessment and valuation of contractor applications and handle payment certification in line with the relevant legislation, TTC processes and contractual terms. Challenge cost components, when necessary, conduct audits as required, and ensure valuations align with agreed site progress.  Draft suitable commercial correspondence and contractual notices in accordance with contractual conditions. Ensure proper retention and archiving of commercial records upon project close-out.  You will identify and closely monitor contractual risks, constraints, and contingencies to avoid or mitigate additional costs, penalties and delays.  As well, you will assist the business area, program and project teams in promptly identifying any breaches of compliance with corporate governance and regulations.  

You will work closely with the finance teams and the Project Management Office (PMO), when required, to advise on the performance of cost reporting compared to forecasts and budgets for all assigned projects, covering aspects such as Cost Forecasting, Anticipated Final Cost, Cost of Work Done, Gross Billing, and Current Contract Value.  You will also execute final account settlements and internal reconciliations for project close-out within specified timelines and liaise closely with the finance team to ensure this is reflected in their respective close-out process.  

This position will continuously support and monitor claim prevention strategies, plans and actions to protect the TTC’s best interests and reputation, including responsibility for the change and claims process.  You will also monitor, oversee, and report on the commercial aspects of designated projects. Alert the Project Manager or Business Unit Manager to any issues and suggest mitigation strategies at the earliest opportunity.  

This position will be responsible for leading the development of commercial reporting outputs, leveraging digital tools and interactive dashboards to deliver clear, data-driven insights for executive decision making.  You will participate in lessons learnt workshops at the end of every contract, or before the re-procurement of a contract, to ensure that the appropriate contracting strategy and contractual clauses are applied to reduce risk and protect the interests of TTC. 

In addition to the above you will demonstrate behaviors that support diversity, inclusion, and a respectful work and service environment that is free from discrimination and harassment and help to remove barriers and accommodate employees and customers (within their area of responsibility) in accordance with TTC’s commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC’s policies

What Qualifications Do You Bring?

• Your education will consist of a completed University Degree, or College Diploma in a related discipline (i.e., Mechanical Engineering, Civil Engineering, Quantity Surveying, Contract/Construction Law, Business Administration, etc.) or a combination of education, training, and experience deemed to be equivalent


• Additionally, certification as a Project Management Professional (PMP), Professional Engineer Ontario (P.Eng.), Certified Engineering Technologist (C.E.T.), Construction Contract Administrator (CCCA), Royal Institute of Chartered Surveyors or similar designation is considered as an asset.


• Your application will reveal experience of contract administration and claims management techniques and practices for portfolios of high value contracts of varying complexity. 


• Extensive experience in the interpretation of contract law, and Ontario legislation (e.g. Construction Act, Professional Engineers Act, Canadian Construction Documents Committee documents, bespoke contract documents, specifications and drawings, and legal statutes and proceedings)


• Demonstrated proven experience in managing projects and contracts in a multi-functional environmen


• Your application must reveal knowledge of quality assurance and quality control principles, practices and methods to lead the implementation of controls for contract management processes


• Your application will demonstrate solid negotiation and oral/written/presentation skills to deal with all contract administration and commercial management issues and to lead claims negotiations with contractors


• Demonstrated sound interpersonal and oral/written/presentation skills to present complex and/or new ideas with clarity and simplicity, liaise with all levels within the organization and in the field, and work effectively with specialists across multiple sectors


• You must also have knowledge of risk management systems and processes to identify and mitigate risk; Recognized organizational and research skills to conduct research into current trends, leading practices, tools and technologies


• Proficiency in MS Office (Excel, Word, Visio) with an understanding of database management systems

What Skills Do You Bring?

What We Offer

• Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve.


• A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives and making the most of the benefits of working remotely and purpose-driven in-person collaboration opportunities.


• One of the great benefits of being a full-time TTC employee is becoming a member of the TTC defined pension plan.


• A comprehensive package that covers health, dental, vision and more.


• Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues’ well-being.