Manager, National Healthcare Systems

JOB DESCRIPTION

Compensation

$80,000 - $130,000

Purpose

Responsible for the overall management and success of Sysco Canada’s Synergy Tech Suite system and partnership with MealSuite, our technology experts. Synergy Tech Suite has been supporting the continuum of care for Sysco Canada’s Healthcare and Senior Living customers for over 25 years through its revolutionary fully integrated technology.

Responsibilities

• Manages day to day relationship with Technology Partner (MealSuite).
• Leads Sysco healthcare teams in growing Synergy sales, improving customer success and increasing market share of the program in Canada.
• Develops and executes a strategic plan for Sysco’s investment in Synergy Technology.
• Works with technology partner (MealSuite) in providing sales, marketing, and technical support to our valued customers.
• Oversees Sysco’s contractual Synergy agreements with MealSuite and customers.
• Manages billing process between MealSuite, Sysco and customer.
• Responsible for Synergy marketing strategy. Leads MealSuite’s Marketing team to execute sales and marketing plan.
• Works collaboratively nutrition services team and MealSuite on future system development of Synergy to ensure it continues to meet and exceed the needs of our Canadian Healthcare and Senior Living customers.
• Ensures all Sysco team members receive Synergy training, marketing materials and other Synergy resources as needed. Educates on, promotes, and leverages these resources to build business with targeted accounts.
• Utilizes Customer Relationship Management (CRM) tool (Sysco 360) as communication and measurement tool.

Personal Responsibilities:

• Complies with Sysco’s Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met.
• Understands both the economic and cultural value that a safe organization with minimal environmental impact brings to an organization.
• Is willing to drive Environmental, Health and Safety performance by providing necessary resources and holding their team accountable to complying with EHS programs, policies, and requirements.
• Enables, champions and embraces an inclusive culture.
• Performs other duties as assigned.

Skills

• 5+ years' experience in the healthcare food service industry
• 5+ years' experience with healthcare systems
• 2 years sales experience, sales management experience is an asset.
• A post-secondary education in Nutrition/Human Ecology/Food Sciences and/or Food Administration/Food Service and Hospitality
• Registered Dietitian (RD) is an asset.
• Must have a high level of organizational and time management skills.
• The successful candidate will be energetic, responsive, decisive, and must possess a good knowledge of the foodservice industry.
• Exceptional communication and influencing skills (verbal, written, presentations).
• Strong relationship management skills to establish trust and credibility with associates, business leaders, and subject matter experts, getting results with and through others without formal authority.
• Strong evaluation capabilities: to interpret business needs and recommend effective solutions that meet business objectives.
• Ability to implement change management strategies using consultation, facilitation, negotiation, coaching, and mentoring skills.
• Ability to meet competing, challenging, and changing priorities in a short time period.
• Valid driver’s license with access to a vehicle may be required. Some travel required (up to 10%). 

Travel Requirements

25%-50%

Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.

At Sysco, we aspire to create a global culture that is decidedly diverse, equitable, and inclusive – one where we foster belonging as we care for one another and connect the world through food and trusted partnerships. We are Better Together.

COMPANY OVERVIEW

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

Our Purpose: Connecting the world to share food and care for one another

Our Mission: Delivering success for our customers through industry-leading people, products and solutions

Our Identity: Together we define our future of foodservice and supply chain

Here’s a sample of the many benefits Sysco colleagues enjoy:

Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts • Short-Term and Long-Term Disability • Life Insurance • Voluntary Optional Insurance • Parental Leave Plan • Company Pension Plan • Group RRSP & TFSA • Employee and Family Assistance • Stock Purchase Plan • Maple Virtual Care • Unlimited on-line learning • Sysco product discounts • Preferred vendor discounts • Associate Resource Groups

(*benefits may vary based on location or bargaining unit)

ADDITIONAL INFORMATION

This Job Requisition was created with the help of AI. AI will not be used to make hiring decisions or who progresses in the Job Application process. If you have any questions, please reach out to our Talent and Acquisition Team.

This Job Requisition is for an existing vacancy.