Manager, Staff Development and Quality

This is a 12-month contract role from approximately end August 2026 until August 2027.
The salary range for this role is $74,000 - $80,000.
Reason for Posting: Newly created temporary role

Reporting to the Executive Director, the Manager Staff Development and Quality collaborates with the directors, managers, and team members at Humber Meadows Long- Term Care Home (HMLTCH). They are responsible for orientation, staff development, special training initiatives, the Quality Improvement Plan, preparation of quarterly reports for key quality committees and the management of audits.

Responsibilities & Activities

• Ensure the complete orientation (general and clinical) of all new staff; deliver assigned components and ensure other team members deliver the remainder


• Create applicable required materials and ensure other leaders prepare other required materials


• Ensure that each staff member completes Surge Learning as per policy (ie on hire and annually)


• Ensure employee engagement practices are embedded in the Home, particularly AIDET.


• Lead assigned training initiatives/projects


• Provide formal and informal coaching, mentoring, teaching and advice to individuals within the organization regarding issues/areas for improvement, as needed


• Serve as a member of the Joint Occupational Health and Safety Committee


• Report on the current Quality Improvement Plan. Collaborate with interdisciplinary teams to identify areas for improvement and establish action plans.


• Develop the annual Quality Improvement Plan for approval by the Board of Directors and submission to Ontario Health.


• Develop meeting packages for relevant quality committees


• Support, co-ordinate and/or lead the collection, reporting and/or analysis of quality, safety and/or risk data and information in assigned areas.


• Support and/or lead the design, planning and execution of assigned improvement projects in collaboration with colleagues as needed/assigned


• Provide formal and informal coaching regarding quality improvement


• Foster a culture of continuous learning and improvement throughout the organization.


• Ensure that each annual program evaluation is completed as per Regulation.


• Maintain a complete and timely set of electronic files regarding the Quality Program


• Ensure a system of regular audits is maintained to identify areas of non-compliance and/or gaps and work with the department leads to correct any identified gaps; develop regular reports.


• Identify potential risks, assess their impact on organizational objectives, and as assigned, develop robust strategies to effectively manage and mitigate them.


• Support projects/initiatives in response to inspection reports/findings

Skills and Knowledge Requirements:

• Working with Microsoft Suite


• Sound knowledge of Long-Term Care programs and regulatory requirements under the FLTC and O. Reg. 246/22


• Proven ability of lead projects via cross-functional teams.


• Adult learning principles


• Demonstrated ability to facilitate meetings


• Demonstrated excellence in interpersonal, written, and verbal communication skills.

We believe in and support our diverse workforce, understanding fostering an inclusive work environment is a key part of successful growth. We welcome people of diverse backgrounds, experiences and perspectives. We are an equal-opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.