Beauty Incubator Recruitment are thrilled to be partnering with a dynamic cosmetic surgery practice who are in search of a highly professional, dependable, and trustworthy Medical Office Administrator to join their growing team.
As a Medical Office Administrator you will providing support to a dynamic clinical practice while delivering a great patient experience.
Essential Requirements to apply:
• Demonstrated experience in providing the highest standard of patient quality care
• Minimum of two (2) years related experience (working within a health clinic)
• Excellent understanding of medical terminology
• Experience in a busy clinic setting, managing the booking of surgical & cosmetic procedures
• Ability to interact with clients with discretion, professionalism, and accuracy
• Excellent oral and written communication, including phone etiquette
• Proficient in Microsoft Outlook and Word
Summary of Duties, but not limited to:
• Welcoming and greeting clients, guiding clients throughout their visit and checking clients in and out of their appointments
• Managing the booking of Surgical & Cosmetic procedures while providing friendly and efficient service to our clients
• Processing payments for appointments and surgical procedures
• Interacting with clients with discretion, professionalism, and accuracy
• Making reminder appointment calls to clients
• Managing wait times with clients, updating them with accurate information regarding their appointment.
• Responding to all client inquiries in a timely manner
• Foster client/clinic loyalty by creating memorable experience
• Problem solve in a fast-paced environment
• Inputting patient information in Electronic Medical Record system
• Assist patient consultant in calling for medical records for surgical patients, and pre/post surgery
This position is an exciting opportunity to join a team of dynamic, caring, and client-oriented professionals. The Clinic's
reputation is built on the highest standard of patient quality care and a successful candidate should share a certain set of values
as they pertain to ultimately providing optimal client service.
Schedule of hours:
• Hours of operation 9am-5pm Monday-Friday
Job Types: Full-time, Permanent
Compensation:
• Company events
• Employee discount
• Paid vacation
• Training and professional development
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