Mgr, Facilities-BEL

Position Summary

Under the direction of the General Manager, this position is responsible for the overall management of housekeeping & facilities maintenance operations. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members. This opening reflects current vacancies we have.

Key Accountabilities 

• Directs the day-to-day activities of housekeeping & facilities/ maintenance team members


• Manages the housekeeping budget and prepares proposals for larger purchases/maintenance projects for the General Manager to review


• Prepares and submits purchasing requisitions


• Sources housekeeping and maintenance suppliers


• Leads a team of engaged team-members who are passionate about cleanliness, impeccable state-of-repair and delivering a great guest experience


• Champion of workplace health, safety and wellness with a focus on team member education & training, workplace inspections and accident prevention not reaction


• Anticipates operational and service issues before they escalate, troubleshoots and resolves guest concerns before they are complaints


• Liaises and communicates effectively with all appropriate operational departments


• Offers facilities & housekeeping expertise to internal and external guests


• Provides leadership, direction and mentoring to the Facilities and Housekeeping team while providing continuous coaching for success to achieve high performance


• Communicates effectively with all appropriate operational departments


• Builds strong working relationships with guests and team members


• Ensures compliance with licensing laws, health and safety and other statutory regulations.


• Manages other initiatives as required

Education and Qualifications

• High School Diploma; Post-Secondary education in hospitality or skilled trades, or suitable combination of education and experience


• Smart Serve Certificate and WHMIS training


• Ability to exceed internal and external guest expectations providing great experiences & memories at all times


• Computer literacy


• Minimum 3 years' experience in housekeeping or facilities management


• Ability to successfully obtain a Gaming License


• Bilingual (English/French) is an asset but not required.

Work Environment Considerations

• Major exposure to the elements, sitting and driving for long periods of time, some elements of danger, some exposure to noise, some exposure to verbal or physical abuse, non-traditional work hours.

Artificial intelligence may be used to select applicants in our processes. All hiring decisions are made by humans.

• Minimum Rate (CAD $) | Minimum Salary (CAD $)71,500.00


• Job Rate (CAD $) | Midpoint Salary (CAD $)73,250.00


• Maximum Rate (CAD $) | Maximum Salary (CAD $)75,000.00


• Existing Vacancy: Yes