National Quality Specialist

Role Summary

The National Quality Specialist is a project-facing quality resource that works with regional teams to help project teams identify, plan, and execute contractual quality requirements. Reporting to the National Quality and Compliance Operations Manager, the role supports Project Quality Plans, translates contract and specification obligations into practical controls, reviews documentation for completeness, and performs light audits to confirm effective implementation. This national support helps improve consistency across regions, reduce rework, strengthen accountability, and reinforce ISO 9001-aligned practices, including documented information control, corrective action, risk-based thinking, and continual improvement.

Why This Role Matters to Modern Niagara

The National Quality Specialist plays a critical role in ensuring consistent, high-quality project execution across Modern Niagara's national operations. By translating complex contractual, regulatory, and quality requirements into practical project controls, this position helps teams proactively manage quality risks, maintain compliance, and deliver projects that meet client expectations. The role also strengthens Modern Niagara's ISO 9001 quality management framework by promoting standardization, accountability, documentation discipline, and continuous improvement across all regions.

Key Impact / Purpose

• Improve Project Quality and Reduce Rework


• Drive Consistency and Compliance Across Regions


• Strengthen Client Confidence and Operational Excellence

Duties and Responsibilities:

• Review contracts, specifications, drawings, scopes of work, schedules, submittals, and related documents to identify quality obligations, inspection and testing requirements, documentation deliverables, and turnover expectations.


• Develop, maintain, and support Project Quality Plans aligned with contractual commitments, project scope, internal standards, applicable codes, regulatory expectations, and ISO 9001-based quality management principles.


• Translate requirements into practical tools such as requirement matrices, checklists, registers, inspection planning tools, implementation trackers, and turnover readiness tools.


• Support project teams in understanding and implementing quality requirements for mechanical scopes, including installation, inspection, testing, commissioning support, turnover, closeout, and records management.


• Coordinate with regional quality teams, project managers, operations leaders, field teams, quality representatives, subcontractors, and other stakeholders to integrate quality requirements early in project planning and execution.


• Conduct light audits, readiness assessments, or structured reviews of Project Quality Plans and related documentation to confirm completeness, alignment, and implementation.


• Track quality plan gaps, findings, action items, and improvement opportunities through to timely closeout and evidence-based resolution.


• Support national standardization of project quality templates, tools, checklists, registers, and guidance documents in collaboration with regional quality teams.


• Apply ISO 9001 certification-process knowledge to support gap assessments, audit preparation, evidence gathering, corrective action tracking, management review inputs, and ongoing certification readiness.


• Use project platforms and digital tools to support document control, communication, quality execution, and records traceability; Procore experience is considered an asset.

Must-haves:

• Post-secondary education in construction, engineering, quality, compliance, project management, or a related technical field, or equivalent practical experience.


• Typically 3 to 5 years of experience in quality assurance, quality control, construction project support, compliance, documentation control, or project quality planning.


• Experience developing or reviewing Project Quality Plans, inspection documentation, checklists, registers, requirement matrices, or quality implementation tools.


• Working knowledge of ISO 9001 and experience supporting certification activities, internal audits, gap assessments, corrective actions, or QMS implementation.


• Ability to interpret contracts, specifications, drawings, procedures, standards, inspection requirements, and contractual quality obligations.


• Strong organization, documentation discipline, attention to detail, communication skills, and follow-through.


• Mechanical construction quality experience and Procore or similar document control platform experience are considered assets.

This is a new position. The salary range is between $75,000 - $90,000

Modern Niagara offers a competitive total compensation package including:

• Performance based bonus opportunities


• Defined Contribution Pension Plan with a generous employer contribution


• Flexible Health and Dental benefits with tiered options to meet the needs of you and your family


• An annual health spending account to support your overall wellness


• 24/7 confidential support through our Employee and Family Assistance Program with access to comprehensive resources and professional services


• A competitive vacation package with additional vacation granted throughout your tenure with the organization.


• Employer Paid Parental Leave Top Up


• Annual Community Day dedicated to volunteering and giving back to the communities where we live and work


• Corporate Discounts through various vendors across Canada for programs such as fitness, mobile phones, travel, home and auto insurance and many others


• Here at Modern Niagara, because we know our people are the best in the industry, we pride ourselves on providing a total compensation package that rewards employees for their hard work and supports employees and their families in their overall wellbeing.

About Modern Niagara

Who We Are
Modern Niagara helps building owners, managers, and general contractors meet the mechanical, electrical, integrated building technology, and building services needs of their buildings across Vancouver, Calgary, Edmonton, Toronto, Southwestern Ontario, and Ottawa.

We are committed to having a positive and meaningful impact on Canada’s infrastructure — and on the communities where we live, learn, work, and heal. We build for life.

Our Culture & Values
We value passion, initiative, determination, professionalism, and teamwork.

Health and safety are embedded in everything we do, and our award-winning safety culture consistently performs well above industry standards.

Diversity, Equity & Inclusion at Modern Niagara
We are committed to building a diverse, equitable, and inclusive organization where everyone has access to opportunity, feels a sense of belonging, and can thrive.

We actively work to remove barriers faced by members of equity-seeking groups (including women, Indigenous, Black, racialized, 2SLGBTQIA+ people, people with disabilities, and newcomers to Canada) in the construction industry.

We encourage applications from candidates of all backgrounds and lived experiences and are committed to a barrier-free hiring process.

If you require accommodation at any stage of the recruitment process, please contact us at [email protected] so we can make appropriate arrangements.

We appreciate every applicant’s interest in joining Modern Niagara. Only those selected for an interview will be contacted.