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Office Administrator

Job Description - Office Administrator

Description

The Office Administrator plays a key role in supporting the day-to-day operations of the branch. This position serves as a central point of contact for customers, employees, and business partners while providing administrative, customer service, payroll, inventory, and accounting support. The successful candidate will thrive in a fast-paced environment, enjoy working with people, and take pride in delivering accurate and timely service.

Work location: 38 Wade Rd, Truro, NS B2N 6S9

Application deadline: September 21st, 2026



Responsibilities
  • Serve as a primary point of contact for customers by responding to inquiries, processing orders, handling payments, and supporting front-counter sales activities. 
  • Coordinate customer orders with operations to ensure accurate processing, timely fulfillment, and a positive customer experience. 
  • Support payroll administration, employee onboarding, training records, and other employee-related administrative activities. 
  • Manage accounts payable and accounts receivable processes, including invoice processing, account inquiries, reconciliations, collections, and period-end activities. 
  • Maintain inventory records and support cycle counts, inventory reporting, product tracking, and inventory accuracy initiatives.  
  • Process sales orders, purchase orders, customer pricing updates, inventory adjustments, and other transactions within company systems. 
  • Complete branch administrative activities, including reporting, record management, filing, petty cash balancing, and general office support. 
  • Collaborate with operations, sales, procurement, finance, and other branch locations to support business objectives and drive operational efficiency.


Qualifications
  • Postsecondary education in Business Administration, Office Administration, Accounting, or a related field, or an equivalent combination of education and experience.
  • Demonstrated experience in a senior administrative or office support role, in a fast-paced environment.
  • Experience supporting accounts payable, accounts receivable, payroll, and inventory management processes
  • Strong organizational and time management skills with the ability to manage multiple priorities.  
  • Excellent attention to detail and accuracy. 
  • Strong communication and interpersonal skills with a customer-focused approach. 
  • Proficiency with Microsoft Office applications and the ability to learn new systems and technologies. 
  • Ability to work independently while collaborating effectively with cross-functional teams.  
  • Demonstrated commitment to customer service, teamwork, and continuous improvement.
  • Knowledge of or experience in the agriculture industry would be considered an asset.
  • Ability to work extended hours and weekends during busy season


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About the Company

Jd Irving

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professio...

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