Office Manager

WHO ARE WE?

We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate people, we bring the right teams with the right skills together – offering both experience and regional expertise so companies can operate their day to day, confidently and successfully.

Essential Duties and Responsibilities: 

Reporting directly to the Regional Operations Director (ROD) or delegate, the Office Manager plans, organizes and evaluates the operation of financial and accounting departments alongside the Financial Business Analyst.  Develop and implement the financial/accounting policies and systems of the operation.  Prepare various office reports for senior management and oversee an administrative support team in a multi faceted fast-paced food service operation. 

Office Managers perform some, or all of the following duties:

• Prepare or co-ordinate financial statements, summaries and other cost-benefit analyses and financial management reports
• Review Daily sales by location and report issues to ROD
• Evaluate financial reporting systems/procedures and make recommendations for changes.
• Retrieve all invoices for franchise portals as required; ensure timely submission and process per Dexterra Signature Dining standards
• Complete and process internal paperwork for HR (job postings on Smart Recruiters, new hire checklists, staff orientation)
• Complete/oversee weekly payroll
• Create and email client catering invoices as needed
• Create purchase orders & inform vendors of correct invoicing process
• Track weekly purchases and cross reference as needed with the Financial Business Analyst
• Track all Food Safety and Health & Safety audit results for ROD & client view.
• Assist with food safety, health and safety audits, corrective actions, and external audit reporting
• Participate in monthly JHSC meetings, take notes & post minutes
• Recruit, organize, train and manage accounting/office staff
• Develop and motivate staff
• Act as a liaison between each Dexterra Signature Dining unit under the campus umbrella
• Ensure all intra-unit transfers are completed weekly
• Notify and report to senior management any concerning trends
• Responsible for dealing with any issues related to Netsuite, Cash Reconciliation and Vendor queries regarding Accounts Payables.
• Managing Accounts Receivable and all that entails
• Problem solving and staying informed of updates to Dexterra financial policies and procedures
• Responsible for payroll administration/functions as required.
• Oversee all required components of cash management including developing an auditing scheduled for the campus
• Create Meal Plan invoices monthly relating declining balance usage.
• Manages and tracks accounts payables and receivables
• Assist with catering and general location inquires as required
• May perform other duties as required by management

Education and/or Work Experience Requirements: 

• 3-5 years experience in accounting/office management
• strong organizational skills, attention to detail, advanced knowledge of payroll systems, Microsoft Excel, Outlook and Word.  Knowledge of NetSuite an asset.
• strong analytical skills
• Excellent written communication skills with strong spelling, grammar, and attention to detail
• Clear criminal record check required
• Ability to work independently while supporting multiple stakeholders

Physical Requirements: 

• Reach and lift between 0-10 pounds from floor to shoulder height
• Frequent sitting at a desk

WHAT’S IN IT FOR YOU?

• Be part of an industry that's more important than ever!
• Award winning safety culture.
• Career Progression! Unit Manager
• Supportive team environment with room to grow together.
• Employee Referral Program.
• We are growing!
• Certified as a Great Place to Work 2025-2026!

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Accommodation is available upon request at all stages of the selection process.

We thank all applicants for their interest and will contact those candidates selected for interview.

Please Note: we are not accepting candidates referrals from recruitment agencies.