Operations Support Advisor

At Suncor, we produce and provide energy.

When you join Suncor, you become part of a company that has built a solid foundation for both business and employee success. We are a place where talented people thrive. As part of our team, you play a vital role in delivering energy we all rely on, and you'll make a meaningful impact in the communities where we live and work.

Are you looking for an exciting opportunity to join our Midstream Operations? Are you passionate about process improvement and Operational Excellence? Reporting to the Manager Operations Support, you will support our Midstream product movements and systems, by engaging with multiple cross functional teams on current priorities and projects, as well as ensuring process alignment with internal and external stakeholders.

Minimum Requirements:

• Minimum 3-5 years of experience within Operations, Transportation, Supply, or Projects

• Post-secondary degree in Operations, Business Management, or Finance

• Knowledge of Suncor’s Operational Excellence Management System (OEMS)

• Strong attention to detail and analytical skills, with a continuous improvement mindset and a deep understanding transportation logistics

• Project management expertise - assist with managing operational optimization, organizing logistics needs, and provide deliverable updates across a project team

• Strong understanding of SAP mapping tables and data flow

• Ability to work independently on data reporting with a focus on Power BI/Power Automate and data visualization

• Understanding of SQL, or equivalent database management

• Understanding of legislative requirements relevant to fuel/product transportation, including TDG, TLM, CFA, WHIMIS, and Dye Reporting

Key Accountabilities:

• Support TMS (Toptech) and Load2Day systems and reporting activities

• Guide and process new account, product, driver and carrier set up requirements through TMS, SAP, and Load2day

• Maintain and report Operations Support KPI dashboard

• Troubleshoot data feed issues across multiple systems and resolve any carrier and product discrepancies and advise improvements

• Collaborate with internal and external partners to resolve issues promptly and recommend process improvements to enhance efficiency

• Participate on response management teams

• Liaise between Sales, Automation, Transportation, and Fuels Quality to clarify products and changes, supporting the implementation of required system updates

• Participate in Midstream project initiatives in support of safe and reliable operations

Location and other Key Details: 

• You will work out of our Calgary head office, located in the Suncor Energy Centre at 150 – 6th Ave S.W.

• Hours of work are a regular 40-hour work week, Monday to Friday

Think we are a fit? Apply now!

Suncor is committed to providing equal opportunities for employment and building an inclusive, results-oriented and high-performance culture where all members of our team feel safe, valued and respected.