Outreach Support and Resource Coordinator

Please note: To be considered for this position, applicants will only be accepted through the following link:
https://alzheimerjourney.bamboohr.com/careers/42

Outreach Support and Resource Coordinator

Full-time (35 hours per week)

Internal/External Posting 18-month contract

The Alzheimer Society of Peterborough, Kawartha Lakes, Northumberland and Haliburton is seeking a caring and compassionate individual to join our team as an Outreach Support and Resource Coordinator.

The Outreach Support and Resource Coordinator plays a key role in supporting individuals connected to the organization by providing ongoing support, program coordination, and connection to resources.

In this role, you'll be a welcoming point of connection for care partners and individuals living with dementia to help ensure that no family feels alone on their dementia journey.

If you're a caring, organized, and people-focused individual who thrives on meaningful human connection, we'd love to hear from you.

Key Responsibilities

As an Outreach Support and Resource Coordinator, you will:

• Build and maintain supportive relationships with care partners and individuals living with dementia to identify evolving needs and connect families to appropriate supports. 


• Provide information, guidance, and practical support to help people navigate available programs and community services.

• Coordinate specialized initiatives including Project Lifesaver® and Finding Your Way® Ontario.


• Coordinate volunteers involved in counselling programs.


• Provide back-up coverage for care partner support groups and social programs.


• Provide administrative support for counselling program operations and special projects.

What Success Looks Like in this Role

You will thrive in this role if you:

• Are interested in a career path supporting the well-being of older adults


• Are skilled at building rapport and maintaining supportive relationships with individuals and families


• Are highly organized and diligent with administrative responsibilities, while managing competing priorities


• Have strong problem-solving skills and a resourceful approach


• Conduct yourself with kindness, professionalism, and genuinely want to support a positive team atmosphere

Education & Experience

• Diploma or degree in Social Services, Social Work, Psychology, Gerontology, Human Services, Nursing, or related field.


• 2-3 years' experience working in healthcare, social services, community services.


• Experience working with older adults, people living with dementia and their care partners


• Experience in assessment, care planning, and service coordination

Skills & Competencies

• Strong knowledge of dementia care and person-centred supportive counselling practices


• Excellent interpersonal skills

• Strong organizational and time-management skills

• Cultural sensitivity and diversity awareness


• Knowledge of community, health, and social service systems in the region

• Strong written communication skills


• Proficiency in Microsoft Office, client databases, and social media platforms

This Role Requires

• Travel throughout the four-county region

• Valid G Class driver’s license and access to a reliable, insured vehicle

• Vulnerable Sector Police Check (within the last 2 months)


• Membership in a relevant professional regulatory body is considered an asset

• Position requires flexibility to work evenings and weekends based on program needs

Working Conditions

• This role includes a combination of work in office, clinic, community, and home settings.


• Travel across the four counties is required.  


• The nature of this role requires flexibility in scheduling, including the ability to begin work earlier or end later than regular office hours (8:30 a.m. – 4:30 p.m.) to support travel time to programs.  These scheduling adjustments are required periodically based on program and community needs.

Our Compensation Package

• Grade 4 position with starting salary commensurate to experience


• $22.00 - 27.00 per hour (35 hours per week)


• 15 days vacation, in addition to office closure between December 24 and January 2. All vacation hours are accessible to you within three months of your employment with us.


• 18 sick days per year, 5 of which may be used for family obligation reasons.  All sick time hours are accessible to you within three months of your employment with us.


• 5 paid and 5 additional unpaid emergency leave days per year


• Flex schedule options; During summer months flex time may be leveraged to take Friday afternoons off to enjoy the weather and all that living that our 4 counties offer


• Professional development opportunities provided throughout the year to all positions


• Healthy work-life balance

Why You Should Join Our Team

The Alzheimer Society of Peterborough, Kawartha Lakes, Northumberland, and Haliburton is a heart-driven, family-oriented workplace that values balance, connection, and purpose. We foster a culture that is collaborative, supportive, and importantly fun.

About the Alzheimer Society of Peterborough, Kawartha Lakes, Northumberland, and Haliburton

We are a community-based, non-profit organization dedicated to improving the quality of life for people living with dementia and their care partners. Through education, support, and advocacy, we work to ensure no one navigates dementia alone.

Grounded in compassion and collaboration, we work alongside health and community partners to build capacity, drive meaningful change, and strengthen dementia-inclusive communities. Our team is mission-driven, people-centred, and committed to excellence in service, advocacy, and continuous learning.

How to Apply

For a full position description please contact:
Carolyn Hemminger, Operations Manager/HR Lead at [email protected]

Interested applicants please apply https://alzheimerjourney.bamboohr.com/careers/42

Commitment to Equitable Recruitment

The Alzheimer Society of Peterborough Kawartha Lakes Northumberland and Haliburton recognizes the value and dignity of each individual and ensures everyone has genuine, open, and unhindered access to employment opportunities, free from any barriers, systemic or otherwise.

We are dedicated to building a diverse and inclusive work environment, where the rights of all individuals and groups are protected and all members feel safe, respected, empowered, and valued for their contributions. Our values include justice and connection and are the guideposts we use for decision-making of all kinds. We believe that this will guide the organization toward a place of inclusion for all - where equity and access to essential supports and services becomes the reality. We are committed to inclusive, barrier-free recruitment and selection processes in accordance with the Human Rights Code and AODA. The Alzheimer Society of Peterborough Kawartha Lakes Northumberland and Haliburton welcomes those who have demonstrated a commitment to upholding the values of equity and social justice and we encourage applications from First Nations, Inuit and Métis, Indigenous Peoples of North America, Black and persons of colour, persons with disabilities, people living with dementia, care partners and those who identify as LGBTQ2S+.

Note: The Alzheimer Society of Peterborough, Kawartha Lakes, Northumberland, and Haliburton does not use Artificial Intelligence to screen, assess, or select candidate applications.

Disclaimer: This job description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required by the incumbent may be asked to perform other duties as required.