Paradigm Salesforce Technical Director

Lead IT management, planning, architecture and design, engineering, deployment, operations, and maintenance of enterprise-wide solutions delivery and the product portfolio. 

Lead the governance for decision-making and financial accountability for the solutions, development, and funding of value streams 

Lead and motivate delivery teams to deliver solutions through Agile development, promoting culture of excellence. 

Plan and lead stages of product development and its related projects/releases and how each affects the business, to include approving costs, timelines, and standards to be met, and monitoring these through each project. 

Drive overall execution of strategy by aligning account team, development hubs and other technology services 

Focal point for demand management and prioritization 

Define and implement KPIs to track value realization for all new and existing technology asset investments 

Keep abreast of industry best practices and bring relevant insights and solutions to meet the organization's strategic business needs while identifying opportunities for innovation 

Build ‘trusted advisor’ relationships with senior business leaders, as well as foster collaboration between technology teams. 

Define technical evaluation criteria and participate in product selection for technology architecture domains. 

Resolve technical approaches at a directional level and ensure all major technical decisions result in a coherent systems design. 

Foster support and product roadmap relationships with application vendors and handle and communicate upgrades and updates. 

Develop annual strategy, budgets, work plans, and project schedules in partnership various collaborative partners. Maintain comprehensive budget and resource management plans, which will include full time US employees, India staff, contractors, and vendors 

Guide preparation of financial reports and forecasts and other ad-hoc financial analysis as requested. 

Collaborate with leadership to define and guide the strategic technical direction for the products / platforms. 

Maintain expert level knowledge of designated products and facilitate collaborative development of technology standards, roadmaps, and leading practices 

Continuously drive the improvement of service quality, availability and performance, working closely with delivery leaders to identify areas of improvement and define action plans to meet current/future business requirements 

Accountable for ensuring risk identification, forecasting, assessment, mitigation and reporting processes are in place and adhered to by all impacted parties 

Bachelor's Degree in Computer Science or related field required 

15+ years in progressive technology leadership roles including experience leading a team, setting priorities and plans to meet global business goals and objectives 

8-10 years on Salesforce Solutions and Delivery 

10+ years of experience within a programming and application system environment 

10+ years' of relevant IT experience within professional/financial services and senior leadership experience 

in a software development organization 

Experience working with business sponsors, product owners and development teams to define 

requirements and lead scope of defined features and functions during project lifecycle 

Expertise in leading the delivery of mid-to-large technology solutions 

Experience in maintaining integrity, accountability, transparency and quality in governance, performance 

and reporting activities 

Deep understanding of the latest technology, market and trends 

Experience with SDLC methodologies (Agile, SCRUM, RUP, other) 

Experience in cloud applications delivery