Patient Services Manager, Radiation Therapy (RT)

CancerCare Manitoba is a provincial agency which provides clinical and academic services and leadership for cancer control and the treatment of blood disorders. Our shared vision of a world free of cancer drives every member of our team. CancerCare Manitoba is the perfect place to thrive if you're seeking a fulfilling career in an organization that is committed to its employees' well-being and professional development.

Competition # 215-26-714203009

Posting End Date: June 18, 2026

City: Winnipeg

Work Location: MacCharles

Department: Radiation Therapy 

Union: Non-Union

Hiring Status: Permanent

Anticipated Start Date: ASAP

FTE: 1.0

Anticipated Shift: Days

Daily Hours Worked: 7.75

Annual Base Hours: 2015

Salary: $53.384 /$56.670 /$59.957 /$63.243 /$66.528 /$70.272 

Job Summary:

Reporting to the Director of Patient Services, the Patient Services Manager for the Radiation Therapy Department provides operational leadership in advancing clinical quality, patient safety, workflow optimization, and technical innovation within the Radiation Therapy Program. The incumbent oversees and manages multidisciplinary teams composed of direct and indirect patientcare staff and is responsible for ensuring the delivery of safe, effective, efficient, and patient-centered cancer services. This role supports the evaluation, implementation, and continuous improvement of emerging technologies, evidence-based practices, and integrated care models aligned with organizational and provincial priorities.

The Patient Services Manager (RT) inspires and guides staff in the delivery of person-centered care while fostering a culture of clinical excellence, continuous quality improvement, collaboration, and innovation. Accountable for patient-centric operational management in a financially responsible manner, the role works closely with leadership, internal teams, and external partners to support access to high-quality cancer care services. Responsibilities also include monitoring and evaluating key performance indicators, supporting quality and safety initiatives, and ensuring appropriate patient care through the clinical quality framework and evidence-informed practice.

This position requires a balance of clinical expertise, leadership, quality improvement experience, and advanced technology knowledge to support the ongoing evolution and modernization of radiation therapy services at CancerCare Manitoba (CCMB).

Qualifications:

Education

• Post-secondary degree in a relevant health discipline, healthcare leadership, education, healthcare administration, or a related field from an accredited educational institution.


• Preferred Master’s degree in Healthcare Administration, Leadership, Quality Improvement, Education, or a related field.


• Certification or formal training in:


• Lean/Six Sigma


• Change Management


• Project Management


• Patient Safety or Quality Improvement methodologies 

Experience 

• 5 years of progressive management experience leading a broad spectrum of patient services in a publicly funded health services delivery organization. An equivalent combination of education and experience may be considered.


• 5 years of progressive Radiation Therapy clinical experience.


• 3 years of leadership, project management, advanced practice, or supervisory experience.


• 2 years experience leading clinical operations within a unionized healthcare environment is considered an asset.


• 2 years experience in program planning, development, implementation, and evaluation within a publicly funded healthcare environment.


• Experience in program planning, development, implementation, and evaluation within a publicly funded healthcare environment.

Skills and Abilities

• Demonstrated organizational, interpersonal, communication, and leadership skills.


• Ability to manage multiple priorities in a dynamic healthcare environment.


• Ability to work independently and collaboratively within interdisciplinary teams.


• Experience managing projects involving multidisciplinary internal and external stakeholders.


• Demonstrated commitment to accuracy, attention to detail, and strong computer proficiency, including Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, and Visio).


• Ability to foster inclusive, equitable, and collaborative working relationships.


• Experience with:
  
  
  
  • AI-enabled workflows
  
  
  • Clinical software and systems implementation or upgrades 
  
  
  • Evidence-based practice initiatives 
  
  
  • Staff development, competency assessment, and technical onboarding
  
  
  • Workflow optimization and process improvement 
  
  
  • Technology implementation and change management 
  
  
  
  


• Demonstrated experience in: 
  
  
  
  • Radiation therapy quality assurance and quality improvement initiatives
  
  
  • Radiation safety and incident learning systems 
  
  
  • Policy and procedure development and implementation 
  
  
  
  

Required Licenses, Registrations, Designations

• Canadian Association of Medical Radiation Technology (CAMRT) registration required 

Physical Demands and Working Conditions

• Ability to work safely in a computerized office environment with frequent meetings and occasional lifting or carrying of items.


• Ability to manage frequent interruptions while maintaining focused planning and organizational responsibilities.


• Valid Manitoba driver’s license and access to a personal vehicle for provincial travel. 

Other

• Must have a satisfactory employment record


• Must be legally able to work in Canada


• Ability to speak French is considered an asset 

This information is available in alternative formats on request. Please contact [email protected] 

Interested and qualified applicants are invited to submit a detailed and current resume, plus a cover letter demonstrating how you meet the above qualifications and the above competition number.

This position is subject to a Criminal Record Check, including Vulnerable Sector Search, an Adult Abuse Registry Check and a Child Abuse Registry Check. The successful candidate will be responsible for any service charges incurred.

CancerCare Manitoba is committed to developing inclusive, barrier-free recruitment processes and work environment.  If you are contacted by CancerCare Manitoba regarding a job opportunity or testing, please advise if accommodation measures must be taken to enable you to apply and be assessed in a fair and equitable manner.

We thank all that apply and advise that only those applicants selected for further consideration will be contacted.