SUMMARY
We are seeking a professional, organized, and adaptable Concierge and Personal Assistant to support our family office concierge department. Based in Campbell River, B.C., this role combines personal assistant responsibilities with coordination support for the concierge needs of several household's members.
This position plays an important role in helping manage schedules, travel arrangements, events, and day-to-day personal tasks while supporting smooth communication across the family office. Responsibilities may include coordinating appointments, assisting with travel and leisure planning, and handling administrative tasks.
The ideal candidate is personable, dependable, detail-oriented, and comfortable working in a fast-paced environment where priorities can shift quickly. Strong communication skills, discretion, initiative, and a positive attitude are important for success in this role.
This opportunity is well suited to someone who enjoys supporting others, is proactive, and can manage multiple responsibilities with professionalism and care.
KEY RESPONSIBILITIES
- Manage a dynamic calendar often accommodating multiple time-zones.
- Coordinate with various internal teams to create extraordinary itineraries and experiences for the Chairman and his guests.
- Source and book events or activities as requested.
- Ensure properties are prepared and appropriately provisioned prior to arrival. Coordinate with household staff, various teams, and service vendors to ensure environments are flawless upon arrival.
- Act as the single point of contact and accountability when âsomething happensâ to ensure needed administration and coordination is completed promptly.
- Handle communications, reservations, gifts, errands, and bespoke requests as needed.
- Support a variety of administrative functions for the family office and individual family members.
- Track expenses, reconcile receipts, and source cost-saving alternatives without compromising quality.
- Maintain strict confidentiality and privacy.
- Ensure quality assurance across all experiences, applying attention to detail and a proactive mindset.
- Maintain readiness to travel or pivot plans as needed.
EXPERIENCE & REQUIREMENTS
- Post secondary education in travel, business, hospitality, related field or equivalent experience
- 3 plus years in assistant, luxury hospitality, concierge or related role
- Experience working in coordination or administrative role that requires a high level of detail-orientation in a fast-paced environment with competing priorities
- Able to travel domestically and internationally
- Have a flexible schedule and be reachable as needed outside of traditional office hours
- Must have legal authorization to work in Canada
- Valid Class 5 Drivers License with clear abstract
TECHNICAL KNOWLEDGE OR SPECIALIZED SKILLS
- Proficient with scheduling tools, mobile devices, and multiple communication platforms
- Advanced level of proficiency with MS Office Suite
- Possess stellar judgment, sound discretion, and a drive for service excellence
- Detail-oriented with high standards for service and presentation
- Able to communicate clearly, verbally and in writing tailoring communication to the audience
- Trustworthy with confidential information and committed to protecting privacy
- Emotionally intelligent with a strong ability to read people, non-verbal cues and moods, adapt tone, and respond intuitively in high-pressure or sensitive situations.
- Committed to excellence in every aspect of service, ensuring the highest of standards.
- Proactive and a self-starter who strives to anticipate needs, solve problems independently, and navigates challenges calmly and effectively.
GENERAL CONDITIONS & BENEFITS
- Permanent, full-time, in-person position
- Salary range: Commensurate with experience
- Travel represents ±10-15% of total time
- Location: Cambell River, British Columbia
- Salary: $62,400â$78,000
- Benefits provided
- Long-term job opportunity.
HOW TO APPLY
Qualified Concierge-Personal Assistants who thrive in high-trust, high-discretion environments are encouraged to apply.
We thank all applicants for their interest. Only candidates selected for an interview will be contacted.
Salary :
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