Pharmacy Assistant

Pharmacy Assistant

Job Brief

Phoenix Recovery Center is seeking a dedicated Pharmacy Assistant to support our pharmacy staff. This role involves assisting the pharmacist directly in providing exceptional customer service and ensuring the smooth operation of the pharmacy.

Key Responsibilities:

• Engage with external clients, customers, vendors, consultants, suppliers, and visitors to the clinic as needed.


• Assist with pharmacological services by stocking, assembling, and dispensing medications.


• Welcome healthcare providers and patients in person and over the phone, addressing inquiries, and directing requests to the pharmacist.


• Assist with pharmacy inventory by monitoring stock levels, anticipating medication and supply needs, placing orders, verifying receipts, and removing expired drugs.

• Expert user in various software applications such as Microsoft Word, Excel, Outlook, and other medical-related applications as required.

• Organize medications for pharmacist dispensing, including preparing labels, calculating quantities, and facilitating pharmaceutical therapies.


• Maintain accurate records by recording and filing physicians’ orders and prescriptions daily.


• Contribute to revenue generation by calculating, recording, and issuing charges.


• Handle client paper and electronic files, prepare medical charts, scan documents, index records, and manage file-related correspondence.


• Uphold pharmacy cleanliness and safety standards by following established procedures and regulations.


• Ensure infection-control protocols are adhered to, prioritizing patient and employee well-being.


• Collaborate with the team by fulfilling assigned tasks that contribute to overall objectives.

Qualifications:

• Previous experience in a pharmacy, medical, or customer service setting.


• Strong organizational skills with the ability to manage multiple tasks under pressure.


• Excellent interpersonal skills and leadership ability.


• Effective verbal and written communication skills.


• Uphold confidentiality and exercise discretion with clients' information.


• Detail-oriented mindset to ensure accurate results and initiative to meet deadlines.


• Business maturity in a fast-paced, high-output environment.


• Team player with collaborative capabilities.


• Skilled in identifying and resolving technical challenges using available software and troubleshooting methods.