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Program Patient Flow Specialist

Job Description - Program Patient Flow Specialist


Requisition ID: 408153  


Position Number: 20075984


Posting End Date: August 20, 2026


City: Winnipeg


Employer: Shared Health 


Site: Health Sciences Centre - 820 Sherbrook Street  


Department / Unit: Patient Services Mental Health  


Job Stream: Clinical Support  


Union: Non Union 


Anticipated Start Date: 09/07/2026  


FTE: 1.00  


Anticipated Shift: Days 


Work Arrangement: In Person


Daily Hours Worked: 7.75


Annual Base Hours: 2015


 


Shared Health leads the planning and coordinates the integration of patient- centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.


 


Position Overview

Under the general direction of the Director, Health Services and in conjunction with all programs and services operating within the facility, the Program Patient Flow Specialist is responsible for:



  • Operationalizing the overall utilization framework.

  • Implementing site and regional policies and processes related to admission, transfer, discharge, and utilization.

  • Assisting with coordination of the movement of patients within the site and to and from the site through established admission, transfer, and discharge processes.

  • Liaises with Service Delivery Organizations’ sites/ bed coordinators on matters related to the movement of patients throughout the province and within HSC.

  • Works with facility and regional Quality and Decision Support staff to generate and analyze utilization data in conjunction with program teams.

  • Monitors adoption and use of flow systems and tools (e.g. MedWorxx, Oculys, Capacity Management Dashboard) and recommend training plans.

  • Participates in decision making that results in an effective admission process and the optimal utilization of facility resources for patients throughout the province.


Experience


  • Minimum 5 years experience demonstrating knowledge and skill in utilization management within a combination of hospital and community health care settings.

  • Progressive experience in management.


Education (Degree/Diploma/Certificate)


  • Bachelor's degree in relevant health care discipline.

  • Educational preparation in utilization an asset.


Certification/Licensure/Registration


  • Current registration with professional licensing body.


Qualifications and Skills


  • Demonstrated skills in writing policies, procedures and development and analysis of utilization indicators.

  • Excellent interpersonal and communication skills.

  • Demonstrated ability to initiate and maintain effective resource contacts.

  • Demonstrated ability to work with all levels of management.

  • Demonstrated ability to analyze and problem-solve.

  • Demonstrated ability in utilizing computerized applications, such as Microsoft Word and Excel.


Physical Requirements

Not applicable



 


We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today.


 


Interested candidates should select the "Apply" icon below to upload their cover letter, resume and copy of licenses/certification.


 


This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.


 


Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.


 


Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.


 


We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.


 


Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.


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