Property Manager

This role is responsible for overseeing a diverse portfolio of non-profit and institutional residential properties, while providing leadership and mentorship to a team of Property Managers, site staff, and administrative personnel.

The ideal candidate is a strong people leader with extensive experience in residential property management, financial oversight, client relations, and regulatory compliance.

$70-$75k

Key Responsibilities

Portfolio Management

• Oversee the day-to-day operations of an assigned portfolio of residential properties


• Manage operating expenses and ensure financial performance aligns with established budgets


• Monitor rent collection and arrears management


• Administer leases and maintain positive tenant relationships


• Coordinate maintenance activities and oversee work order management


• Process purchase orders and manage contractor performance


• Prepare and present management reports for clients and senior leadership


• Develop annual operating and capital budgets


• Ensure properties are maintained to high operational and regulatory standards

Leadership & Team Management

• Lead, mentor, and support a team of Property Managers, site staff, and administrative employees


• Assist with recruitment, onboarding, performance management, coaching, and conflict resolution


• Foster a collaborative, customer-focused, and high-performing team culture


• Provide operational guidance and support across multiple properties

Client & Stakeholder Relations

• Build and maintain strong relationships with clients, residents, contractors, and external stakeholders


• Attend client meetings, including occasional evening meetings


• Respond to after-hours emergencies on an on-call basis as required


• Support special projects and additional assignments as directed

Qualifications

• Minimum 5 years of property management experience, including residential and non-profit housing


• Proven experience managing portfolios and leading property management teams


• Strong understanding of:




• Non-profit housing operations


• Government housing funding models


• Residential tenancy administration




• Experience preparing and presenting financial and management reports


• Strong knowledge of budgeting, operating expenses, and financial management


• Experience with contractor management and procurement processes


• Excellent lease administration and tenant relations experience


• Strong organizational and project management skills


• Excellent analytical and problem-solving abilities


• Proven leadership experience with staff development, coaching, recruitment, and performance management


• Excellent written and verbal communication skills


• Strong proficiency with Microsoft Office, including Excel, Word, Outlook, and Access

Preferred Qualifications

• Experience managing former federal or provincial non-profit housing portfolios and co-operative housing


• Knowledge of:




• Residential Tenancies Act (RTA)


• Housing Services Act (HSA)


• Rent-Geared-to-Income (RGI) regulations


• Co-operative Housing Bylaws


• Ontario Fire Code


• Ontario Building Code


• Landlord and Tenant Board (LTB) proceedings




• Experience using Yardi or similar property management software


• Strong lease negotiation skills


• Experience with contract management and trade supervision


• Working knowledge of the Ontario Occupational Health & Safety Act

Additional Requirements

• Reliable vehicle required for regular travel between properties throughout the Greater Toronto Area


• Ability to participate in an on-call rotation for after-hours emergencies


• Ability to attend daytime and occasional evening client meetings