Quality Assurance Technician

Ready for a Tasty New Challenge? 

SUMMARY 

This position plays a focused role in supporting the Quality and Product Development teams by preparing product samples for bake-off evaluations and conducting shelf-life studies. This role is essential for assessing the performance of frozen dough products under simulated in-store baking conditions. The technician is responsible for executing baking protocols, monitoring and recording sensory attributes, and escalating any out-of-spec results to the QCI team for further disposition and root cause follow-up. The QA Technician also supports the upkeep of the Quality Lab environment and ensures all lab equipment is operating under validated conditions.

LOCATION: Mississauga, ON. 

PAY RATE: $21.00/hr

RESPONSIBILITIES

1. Product Bake-Off & Evaluation

• Conduct daily bake-offs of frozen dough products by batch according to standardized protocols.
• Evaluate baked product appearance, structure, topping distribution, color, and aroma.
• Accurately document observations and escalate any deviations from expected standards to the QCI Techs.
• Maintain reference samples and visual standards for consistent grading

2. Shelf-Life Monitoring 

• Execute shelf-life protocols including thawing, storage, and timed evaluation of frozen dough and baked samples.
• Record physical and sensory changes over the defined shelf-life timeline.
• Notify QCI Techs of any early spoilage, off-odor, mold, or texture breakdown.

3. Lab Cleanliness & Equipment Oversight

• Maintain the cleanliness and organization of the Bake Lab, including counters, ovens, and sample racks.
• Ensure lab utensils and pans are cleaned and sanitized after each use.
• Monitor and document equipment temperatures (ovens, fridges, freezers, proofers) to ensure proper operating conditions.

4. Collaboration & Escalation

• Escalate all failed bake-off or shelf-life results promptly to QCI Team.
• Participate in team discussions around evaluation trends and opportunities for product improvements.
• Support R&D teams during trial runs or new product bake validations or reformulation, as required.
• Support with product disposition for Hold & Release.

QUALIFICATIONS

• High school diploma or equivalent required; post-secondary in Baking Science, Culinary Arts, or Food Technology is an asset.
• Familiarity with bakery equipment such as rack ovens, proofers, mixers, and scales.
• Strong attention to detail and ability to follow baking instructions precisely.
• Good written communication skills for documentation and basic data entry.
• Understanding of Good Manufacturing Practices (GMPs) and basic food handling safety.
• Self-directed and organized with a proactive approach to cleanliness and consistency.
• Comfortable working in a fast-paced frozen dough manufacturing environment.

What is the recipe for a great career at Wonderbrands

Wonderbrands, is a leading Canadian bakery with 140 years of experience in baking packaged breads.  We are the makers of Wonder Bread, Country Harvest, D’Italiano, Gadoua, and Casa Mendosa. We have a network of 13 Bakery Manufacturing facilities across Canada.

Wonderbrands, now part of the FGF Brands Group of companies, is unlocking an incredible opportunity for growth through a focus on production innovation capabilities, through a leading-edge supply chain practice and investing deeply in communities where we bake. We are heavily focused on embracing an entrepreneurial drive and a highly collaborative start up culture with an emphasis on cross-functional collaboration.

In compliance with Ontario’s Bill 190, we confirm that this posting represents a current existing vacancy within our organization.

Disclaimer: The above describes the general responsibilities, required knowledge and skills. Please keep in mind that other duties may be added or this description may be amended at any time.

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