Quality Control Lead

The Quality Control Lead will support the execution of the quality program and its components to ensure compliance to regulatory, GATX and customer requirements. This position will also support investigation, discussion and analysis of quality and maintenance related issues and implementation of quality improvements at the facility.

1. Hold Point Inspections
   • Perform after-repair and/or after finishing hold point inspections
   • Document results and ensure defects are addressed
   • Lead discussion on communicating findings
   • Investigate trends
2. Add-Ons
   • Function as designated add-on approver
3. Auditing
   • Assist quality team with internal audits to confirm compliance with GATX, regulatory and customer requirements
   • Work with applicable individuals to devise and implement actions to correct deficiencies and follow up on those actions to ensure effectiveness, as needed
4. Technical Resource
   • Function as a technical quality resource for GATX personnel throughout the facility
   • Apply the GATX Quality program requirements to railcar repairs and support the development of others’ quality knowledge

Education and/or Experience Required (including certifications):

• Minimum of high school diploma or equivalent
• Minimum of three (3) years of relevant work experience.
• General Inspector Qualification
• VT certification or the ability to gain this certification
• Knowledge and experience in applying structured problem-solving practices (e.g. 5 Whys)
• Advanced computer skills, including experience or the ability to be proficient with the following systems:

• MS Office Suite (Word, Excel, and PowerPoint)
• LCA
• MMS
• Shop Portal
• ECM
• MIS
• SEM
• SharePoint
• Railinc
• ETQ
• Power BI

Key Competencies (non-technical behavioral skills, i.e. presentation, negotiation, customer service skills), in priority order:

• Supports a respectful and inclusive work environment.
• Ability to read and interpret technical documents such as QA Documents, IO instructions, FM instructions, work orders, drawings, AAR Field Manual and AAR MSRPs
• Ability to effectively communicate technical requirements
• Excellent interpersonal skills with the ability to communicate at all levels of the organization

Other (i.e., physical requirements, travel, etc. that is not covered above):

This position requires moderate physical activity. While performing the duties of this position, the employee is regularly required to stand, walk, stoop, climb, kneel and crouch.

This position requires minor travel.

NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.  They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.