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This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Agent administration des commandes et facturation in Canada.
This role sits at the heart of order-to-cash operations, ensuring that customer orders are accurately processed, billed, and converted into recurring revenue. You will play a key part in maintaining financial integrity by managing client setup, billing workflows, and payment tracking across multiple systems. The position requires strong attention to detail and the ability to coordinate with sales, finance, and operations teams in a structured and fast-paced environment. You will work remotely while contributing to end-of-month closing activities and accounts receivable reconciliation. This role also offers exposure to enterprise financial tools and cross-functional collaboration within a global organization. It is an excellent opportunity for someone looking to build expertise in billing, order fulfillment, and financial operations.
Accountabilities:
- Support the setup of new clients in financial and accounting systems, ensuring accurate and complete onboarding of customer data.
- Process sales orders, verify information, and prepare related sales and billing reports.
- Manage billing operations including invoice generation, batch processing, and digital issuance of statements and payment requests.
- Maintain and update data across multiple platforms such as Salesforce and internal financial systems, ensuring data accuracy and consistency.
- Handle payment processing, bank deposit preparation, and reconciliation of accounts receivable.
- Coordinate license listings and product activation codes to support customer onboarding and product access.
- Respond to client inquiries related to billing terms, payments, and account status while ensuring timely resolution.
- Collaborate with accounting and operations teams to support month-end closing and financial reconciliation activities.
- Contribute to ad hoc projects and cross-functional initiatives within finance and operations teams.
Requirements:
- College or university diploma in administration, accounting, business, or a related field (or equivalent experience).
- Bilingual proficiency in English and French, both written and spoken.
- Strong organizational skills with the ability to manage multiple priorities in a high-volume environment.
- Excellent communication and interpersonal skills with a strong customer service orientation.
- Proficiency in Microsoft Office, particularly Excel (including pivot tables).
- Ability to work with multiple systems and tools in a structured and detail-oriented manner.
- Strong analytical thinking and problem-solving abilities.
- Experience in billing, accounting, or order management is an asset.
Benefits:
- Fully remote work environment with flexibility and occasional in-office visits if needed.
- Comprehensive benefits package including health coverage and wellness support.
- Flexible vacation policy and paid personal time off.
- Retirement savings plan and employee contribution programs.
- Access to learning and development programs to support career growth.
- Mental health and wellbeing resources, including dedicated wellness days and support tools.
- Paid volunteer days and opportunities to engage in social impact initiatives.
- Inclusive, global work culture focused on flexibility, collaboration, and continuous improvement.
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