Representative - Inside Sales

Why You’ll Love EECOL

When you join EECOL, you become part of a global leader in business-to-business distribution, logistics services and supply chain management solutions. We take pride in having an inclusive and family-like work environment. We provide a compensation package that offers competitive wages, flexible hours, excellent benefits, and a career you can be proud of. There are endless opportunities with our promote-within culture!

What’s in it for You

• Permanent, full-time positions, Monday through Friday. Weekends and evenings are for friends, family, and fun, not work!


• Enjoy regular salary reviews and incentive opportunities.


• EECOL is not just a job, but a company where you can learn, develop, and build your career! All training provided.


• A benefits package designed with your total well-being in mind including generous paid time off, comprehensive insurance options for you and your family, generous flex benefits, health & dental plan, life insurance, vision care, education assistance and a retirement savings plan including Pension, RRSP and TFSA opportunities to save for the future!


• Enjoy a wide variety of perks including discounts on travel, vehicles, entertainment, shopping and much more.

As a Representative - Inside Sales, you will interact with existing customers, to increase sales of the Company's products and/or services. You will obtain, create, and up-sell orders, creating customer satisfaction and adding value to the customer's buying experience. You will focus on proactive selling techniques to add business or expand current book of accounts. You will collaborate with outside sales to ensure goals are being met.

Responsibilities:

• Obtains orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates.


• Increases orders by suggesting related items, explaining features, and checks customer’s buying history.


• Owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts.


• Identifies ways for continuous improvement of processes.


• Prepares, generates, and follows up on verbal or written quotations to secure orders, or determine reason for loss of order.


• Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting customer’s promised delivery date.


• Maintains distribution system backorder report, associated customer expediting report and notices, and customer notification.


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  Reports industry trends, competitive pricing and customer feedback to management.

  
  

   

Qualifications:

• High School Diploma or Equivalent required; Bachelors’ degree preferred


• Requires knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, however fully competent and productive professional contributor (2-4 years)


• Familiar with Microsoft Office, and ability to perform basic computer skills


• Ability to perform multiple tasks simultaneously


• Working in team environment


• Communicate clearly, both verbally and in written form


• Attention to detail


• Ability to prospect and market concepts to existing and potentially new accounts


• Take action and solve a range of problems that may be difficult but are not typically complex


• Identify and define problems and possible solutions independently; chooses among existing solutions


• Ability to work independently with general supervision


• Ability to travel 0% - 25%

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