Room Attendant

The Room Attendant is responsible to make sure our guest rooms are always fresh and welcoming for our guests.

ACTIVITIES:

The duties and responsibilities for the Room Attendant include, but are not limited to the following:

• Cleans and services assigned guest rooms in a timely and organized manner according to hotel procedures and brand standards.


• Provide genuine service and assistance to our guests.


• Maintains room attendant cart, replenishing any items as required.


• Always follow established safety procedures and wear protective equipment when needed. Responds to housekeeping room cleaning request from either guest or management in a timely and efficient manner.


• Keep your supervisor updated on work progress and alert them to any repairs needed.


• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.


• May assist with deep cleaning projects.


• May assist with other duties as assigned.

COMPETENCIES WE ARE SEEKING:

• Previous hotel cleaning and customer service experiences are an asset.


• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.


• Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand or walk for an extended time period.


• Flexible attitude to scheduled shifts – the incumbent may need to work nights, weekends and/or holidays.


• Flexible and energetic with the ability to work under pressure.


• Literacy skills – reading, writing, and oral.


• Outstanding organizational, time management, and interpersonal skills.


• Work well independently and in a team environment with minimum supervision.


• Self-motivated, honest, creative, capable of working in a team environment.