Sales Consultant / Lifestyle Program Manager

The Opportunity

Are you passionate about helping seniors find the right place to call home? Chartwell is looking for a Sales Consultant & Lifestyle Programs Manager to guide prospective residents and their families through a supportive and informative decision-making journey. In this key role, you’ll drive occupancy, build strong community relationships, and contribute to a warm & welcoming environment for residents. As well as implementing programs and services to meet the social, physical, intellectual, emotional, vocational, and spiritual needs of all residents. 

What You’ll Do

• Lead the end-to-end sales process from inquiry to move-in, ensuring timely follow-up and high conversion rates


• Maintain accurate prospect records in Yardi CRM and use insights to guide sales priorities


• Build and nurture referral networks and community partnerships to generate leads


• Represent Chartwell at events to increase visibility and drive local engagement


• Collaborate with internal teams to ensure a smooth and welcoming resident experience


• Partner with Marketing on promotional events and materials


• Contribute to leadership meetings, strategic planning, and participate in Manager on Duty rotation


• Implement Chartwell approved Programs within the six dimensions of wellness (i.e. social, physical, intellectual, emotional, vocational and spiritual needs). 


• Evaluate and enhance the resident experience with engaging and memorable programming, 


• Prepare and provide communication tools (newsletters, posters, notices, calendars, etc.) to internal and external customers. 

What You’ll Bring

• Proven sales ability with a consultative approach


• Experience in a senior living or service-focused environment is an asset


• Experience using CRM systems (Yardi preferred)


• Excellent communication and relationship-building skills


• Highly organized with the ability to multi-task and meet timelines


• Customer-focused, empathetic, and professional in all interactions


• Computer literate, including Microsoft Word and Excel  


• Knowledge of the local community and surrounding area is a plus


• Valid Driver’s License, or reliable means of transportation

What We Offer

• A safe, inclusive workplace where you’re supported and appreciated 


• Competitive compensation and benefits 


• Opportunities for leadership development and career growth


• A warm, welcoming culture inspired by our vision of making people’s lives better, driven by our mission to create happy, healthy, and meaningful lives for our residents

Additional Requirements

• Ability to work flexible hours including some evenings and weekends


• Criminal Reference Check


• Some local travel may be required


• Comfortable using AI and other digital platform systems and tools to support daily work