Security Surveillance Operator

Ready to suit up as a Security Control Room Operator

What matters most in a role like this is your ability to engage with people easily and make them feel confident in your ability to help them.

As a Security Control Room Operator, there is a high focus on customer service since you will be working with people all shift, in environments such as office towers, hotels, shopping centers, etc.

What's in it for you?

• Hourly wage of $29


• We will invest in you, covering the costs of continuing education through GardaWorld Academy


• Flexible schedules with various shifts available


• Career growth opportunities at GardaWorld


• Full-time opportunitiy


• Uniform provided at no cost

Responsibilities for a Security Control Room Operator

• Monitor and control access, ensuring only authorized employees, guests, conractors and visitors enter restricted areas. 


• Monitor building alarms and secuirty notifications, investigate alerts, and escalate incidents to appropriate personnel. 


• Conduct foot patrols to identify potential risks


• Inspect security equipment and report any maintenance needs


• Control and monitor access credentials, keys, fobs, visitor passes, and other security related assets.


• Address incidents, provide first aid, and coordinate with emergency teams


• Write incident reports and communicate security concerns


• Answer questions in person or by phone

Qualifications for a Security Control Room Operator

• Be authorized to work in Canada


• Hold a valid Alberta Security License


• Minimum 1 year control room/disptatch experience


• Previous security concierge experience is an asset


• Strong computer and typing skills, proficient with Microsoft Office


• Experience with monitoring and operation of video and surveillance systems


• Problem Solving skills 


• Exceptional customer service skills


• Excellent written and verbal communication skills 

This could be more than a job! If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!

Not the job for you? Make sure to check out all our jobs! We also have tactical, surveillance and even casual roles available.

SSCAL