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This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Backend Engineer based in Canada.
This is a high-impact backend engineering role that blends deep technical execution with direct customer engagement. You will sit within a specialized customer-focused engineering group, working at the intersection of product, architecture, and real-world user needs. The role goes beyond traditional backend development, requiring you to translate customer challenges into scalable technical solutions while shaping how the platform evolves. You will collaborate closely with engineering, product, and commercial teams to ensure customer feedback directly influences system design and feature development. A strong emphasis is placed on ownership, problem-solving, and cross-functional communication in a fast-paced environment. This is an opportunity to work on complex backend systems while maintaining a clear line of sight into customer impact and business value. You will also help raise engineering standards across architecture, performance, and reliability.
Accountabilities:
In this role, you will be responsible for designing, building, and maintaining backend systems that directly support customer needs while improving platform scalability, performance, and reliability. You will act as both a technical builder and a customer-facing engineering partner.
- Engage directly with customers to understand technical requirements, pain points, and product gaps
- Translate customer needs into backend features, integrations, and scalable technical solutions
- Design and develop robust backend services using modern architectures and best practices
- Contribute to API design, system architecture, and backend engineering standards
- Investigate and resolve complex issues related to performance, scalability, infrastructure, and distributed systems
- Collaborate across engineering, product, sales, and customer success teams to align technical solutions with business needs
- Support customer-facing technical discussions with deep product and system expertise
- Improve platform reliability, observability, and overall system performance
- Participate in agile delivery cycles, ensuring high-quality, production-ready releases
- Continuously refine engineering practices to better serve customer outcomes and platform evolution
Requirements
You bring strong backend engineering experience combined with the ability to work closely with customers and cross-functional teams. You are comfortable operating in complex distributed systems and translating business needs into scalable technical solutions.
- 5+ years of backend development experience, ideally in customer-facing or product-driven environments
- Strong proficiency in Node.js and TypeScript (or comparable backend technologies)
- Deep understanding of backend architecture including microservices, APIs, distributed systems, and design patterns
- Experience with cloud platforms such as AWS, Azure, or GCP and related services (compute, storage, queues, observability)
- Strong knowledge of SQL and NoSQL databases and data modeling principles
- Experience building scalable, high-performance systems handling significant data or traffic volume
- Proven ability to debug complex production issues across infrastructure and application layers
- Strong communication skills with experience collaborating across distributed, cross-functional teams
- Experience working in agile environments with modern software delivery practices
- Hands-on experience with CI/CD pipelines, automated testing, and deployment workflows
Nice to have:
- Experience in cybersecurity, DevSecOps, or application security domains
- Exposure to enterprise customer environments or technical consulting roles
- Background in solution engineering, field engineering, or customer engineering
- Experience with observability, monitoring, and production incident response
- Familiarity with container security, SAST/DAST tools, and secure software supply chains
Benefits
- Competitive compensation package aligned with senior engineering roles
- Remote-friendly or flexible work arrangements within Canada
- Opportunity to work directly on customer-impacting technical challenges
- High ownership role with strong influence on architecture and product direction
- Collaborative, cross-functional environment bridging engineering and customer success
- Exposure to complex distributed systems and enterprise-scale infrastructure
- Strong emphasis on technical growth, learning, and mentorship
- Opportunity to shape engineering standards and customer-focused development practices.
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