Senior Clerk, Medical Imaging

Join St. Paul’s Medical Imaging Department and make a meaningful impact behind the scenes. This role is perfect for someone who thrives in a collaborative healthcare environment and enjoys supporting patients and clinical teams.

As a Senior Clerk, Medical Imaging, you’ll be at the heart of clinic operations, responsible for:

• Reporting to the Clerical Coordinator or designate, the Senior Clerk supervises three (3) to ten (10) designated staff and coordinates the clerical workflow for the designated area within the department of Medical Imaging.
• Duties include supervising work activities, scheduling and coordinating staff, providing input into designated employees’ performance to the Clerical Coordinator, reviewing and revising policies and procedures, setting up protocols for methods of operation, coordinating implementation of new work methods and/or systems and troubleshooting hospital and Radiology Information Systems for the assigned area.
• Monitors expenditures and makes recommendations to the Clerical Coordinator regarding budget for designated area, as applicable and performs patient registration, appointment scheduling and other clerical functions as required.

Next Steps: Short-listed candidates will be contacted to complete assessments in typing, data entry, and medical terminology as part of the selection process.

Education, Training, and Experience

• Grade 12, three years' recent, related experience, including one year in a supervisory capacity, or an equivalent combination of education, training, and experience.

Skills and Abilities

• Ability to keyboard at 40 wpm.
• Ability to supervise.
• Knowledge of medical terminology.
• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to organize work.
• Ability to operate related equipment.

• State-of-the-art facilities:  The new St. Paul’s Hospital and health campus will be the most innovative approach to the delivery of integrated care in B.C. and Canada, designed to appropriately address the future health needs of patients, families and our communities. From hospital care to primary and community health solutions, the new St. Paul’s Hospital and health campus will continue to lead innovations in care, research, and teaching. The new St. Paul’s Hospital is expected to open in 2027. 
• Competitive pay: $31.19 CAD per hour. 
• Inclusive culture: We respect the diversity, dignity and interdependence of all persons. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents. 

Your Day to Day: 

• Supervises and coordinates the work of 3–10 clerical staff, including scheduling, workflow management, training, and problem resolution.
• Supports recruitment, orientation, performance management, and staff development activities.
• Assists in developing and improving clerical procedures, workflows, and operating practices to enhance efficiency and service delivery.
• Monitors clerical staffing relief requirements and supports budget management activities.
• Liaises with internal departments to address clerical issues, coordinate processes, and participate on committees as required.
• Troubleshoots and supports Hospital and Radiology Information Systems and contributes to system and process improvements.
• Performs registration, scheduling, reception, and other clerical duties as needed to support operations.
• Maintains departmental statistics, reports, filing systems, records, and office supply inventories.
• Ensures compliance with health and safety requirements and performs other related duties as assigned.

Who We Are:

Providence Health Care is one of the largest faith-based health care organizations in Canada. For the people at Providence, living our Mission, Vision and Values means providing British Columbians with compassionate, socially just, exceptional and innovative care every day.

From our humble roots 129 years ago, Providence has grown into globally renowned research, teaching, and care organization. As individuals within a mission-driven organization, we choose to be part of Providence Health Care because we value the organization’s long commitment to social justice and compassionate care, and its commitment to the process of Truth and Reconciliation with Indigenous Peoples.

We acknowledge that Providence Health Care and the new St. Paul’s Hospital site is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations