Senior Licensing Officer S2A

JOB SUMMARY:

Within the context of a patient/client and family-centred framework and continuum-based care model and in accordance with established standards of professional practice and the vision, values and policies of the organization, works in a team-based environment and is charged with leading licensing activities in the health service delivery area. The incumbent may carry a licensing officer caseload. Duties include participating in the planning and coordination of licensing services, establishing practice standards, and goals and objectives, participating in performance evaluation and staff selection, facilitating staffing and scheduling activities, acting as a resource, assessing development needs/interests and providing orientation/education programs, and identifying and carrying out quality improvement initiatives.

This work is framed within VCH’s commitments to our pillars of Indigenous Cultural Safety, Anti-Racism, Equity, Diversity and Inclusion, and Planetary Health.

QUALIFICATIONS:

Education & Experience
Bachelor’s degree in allied health discipline. Five years recent related experience in a leadership role working in a community care facility licensing program or related field or an equivalent combination of education, training and experience. Valid BC drivers license.

Knowledge, Skills & Abilities
Broad knowledge of provincial acts and regulations related to Community Care Facilities Licensing.
Ability to supervise, train, coach and evaluate staff.
Ability to develop and support an effective Licensing team.
Ability to exercise sound judgment, decision-making and problem solving.
Thorough knowledge of the provision of quality care within community care facilities.
Knowledge of the principles and practices of quality assurance/quality improvement.
Ability to exercise sound judgment in the inspection and assessment of community care facilities and programs.
Ability to deal with others effectively and work collaboratively.
Ability to teach and conduct presentations.
Knowledge of and the ability to implement problem-solving processes.
Ability to analyze technical reports and information.
Ability to secure facts through investigation and inspection.
Ability to gather evidence and present it clearly and effectively during court or other hearings.
Ability to interpret, explain and ensure compliance with applicable requirements and provisions of acts and regulations.
Ability to enforce regulatory provisions with tact and firmness.
Ability to communicate effectively both verbally and in writing.
Ability to prepare and present comprehensive reports and recommendations on community care licensing issues.
Ability to develop and maintain collaborative working relationships with licensees, government agencies, special interest groups and the public.
Ability to work effectively as a member of a team.
Ability to work independently within established policies and program objectives.
Ability to organize and prioritize work.
Ability to operate personal computer and applicable software.
General knowledge of Trauma Informed Practice and Harm Reduction approaches and Strengths-based care.
Demonstrated ability to promote Indigenous Cultural Safety.
Demonstrated ability to provide competent and culturally safe care in a variety of settings and with diverse populations.
Physical ability to perform the duties of the position.

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.

Vancouver Coastal Health is proud to be recognized as one of Canada’s Top 100 Employers, BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2026.

Unless otherwise noted on the posting, internal job postings close at 8:00 AM Pacific Time on the listed Closing Date. Please submit your digital application via the Internal Career Portal prior to the Closing Date & Time.

Nursing & LPN successful applicants will be notified by email.

We regret that only short listed candidates will be acknowledged.

This is an internal job posting for Vancouver Coastal Health employees only.