Senior Manager, Off-Shelf Merchandising

With a career at The Home Depot, you can be yourself and also be part of something bigger.

The Senior Manager, Off-Shelf Merchandising leads the strategic planning, execution, and performance optimization of the company’s Off-Shelf, Cross-Merchandising, and Event programs. This role partners closely with Merchants, Field Teams, IPR, and cross-functional 360° partners to deliver compelling, customer-focused merchandising that drives incremental sales, enhances the in-store experience, and maximizes space productivity. The position plays a critical role in connecting corporate strategy with field execution—ensuring assortments, events, and merchandising presentations are locally relevant, operationally efficient, and financially impactful.

Key Responsibilities

• Program Leadership: Partner with cross-functional (360°) teams and the Field to plan and execute Off-Shelf and Events programs that drive customer excitement, store engagement, and incremental sales.
• Event & Comp Planning: Lead quarterly Off Shelf planning, including comp analysis, product selection, and sales forecasting to optimize performance across the Canadian Division.
• Business Analytics: Leverage data and reporting to evaluate performance, identify trends, and recommend strategies to maximize productivity and profitability.
• Post-Mortem Analysis: Conduct recaps and performance reviews to assess execution effectiveness, identify opportunities, and inform future planning cycles.
• Merchant Enablement: Educate merchants and field partners on Merchandising principles, rules of engagement, planning tools, and program updates.
• Problem Solving: Collaborate with merchants to proactively identify and resolve challenges such as SKU transitions, product availability, and supply chain constraints.
• Communication & Documentation: Develop and distribute clear, concise communication documents summarizing Off-Shelf, Cross-Merchandising, and related merchandising direction for store execution.
• Timeline Management: Define and oversee timelines, including merchant review cycles, 360° team milestones, and final proof approvals for all store-facing documents.
• Cross-Functional Partnership: Build and maintain strong partnerships with IPR, MET, Visual, Marketing, Merchants and Field to ensure seamless program execution and alignment.
• SKU & Supply Chain Oversight: Act as the central point for consolidating SKU updates, addressing supply chain concerns, and ensuring information accuracy across teams.
• Innovation Centre Leadership: Partner with merchants and vendors to define quarterly Off Shelf; lead IC customer experience walks to align on merchant strategy, in-store presentation, and execution opportunities.
• Strategic Collaboration: Support the Director of Field Merchandising on special projects, strategic initiatives, and ad hoc priorities as required.

Direct Manager/Direct Reports:

• Position reports to Director of Field Merchandising

Travel Requirements:

• Typically requires overnight travel less than 10% of the time.

Physical Requirements:

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:

• Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.

Preferred Qualifications:

• Strong retail and operations experience

Minimum Education:

• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education:

• No additional education

Minimum Years of Work Experience:

• 4

Preferred Years of Work Experience:

• No additional years of experience

Minimum Leadership Experience:

• None

Preferred Leadership Experience:

• None

Certifications:

• None

Competencies:

• Proven ability to perform in a changing and fast paced retail environment
• Ability to work effectively with all levels of management and other colleagues and demonstrate initiative, mature judgment, customer service orientation, and ability to anticipate needs of the organization
• Strong communication skills, both oral and written
• Strong project management skills, plans, organizes and completes projects in the shortest, most efficient manner, intense commitment to successfully completing all projects
• Analytical / Business Acumen
• Problem solving skills
• Detail oriented, ability to multi-task
• Demonstrated leadership skills
• Action oriented