Senior Storage Administrator - L3 Support

Tech Talent International (SI) supplies technical talent to a variety of clients ranging from Fortune 100/500/1000 companies to small and mid-sized organizations in Canada/US and Europe.

We currently have a role as a Senior Storage Administrator - L3 Support with our large consulting client, workig onsite at a major financial services client in the downtown Montreal area.

Role: Cybersecurity - Senior Storage Administrator - L3 Support

Type: Permanent or Contract 40 hrs/week

Location: Hybrid - Downtown Montreal, QC -(roles starts off 5 days in office for 1st 3 months, then turns into hybrid setup 3 days onsite, 2 days from home)

Salary: $90,000 - $95,000 + 9% bonus + 3-5 weeks paid vacation + RRSP contribution + benefits + sick/personal days

Role Overview

• Lead the onboarding and coordination of a Level 3 support team composed of 5 engineers within the Storage & Backup administration team
• Support, design, and continuously improve storage and backup infrastructures and associated tools
• Oversee the implementation and follow-up of security remediation actions
• Administer and engineer storage solutions in a large-scale 24x7 environment
• Collaborate closely with IT teams and business stakeholders to design and deliver solutions aligned with business needs
• Drive automation initiatives to reduce repetitive tasks and improve team efficiency
• Diagnose and troubleshoot complex distributed application and infrastructure environments
• Ensure adherence to procedures, technical design standards, and best practices
• Participate in a Follow-the-Sun support model covering Europe and Asia
• Manage activities under the ITIL framework (Change, Incident, and Request Management)
• Support team routines and participate in overtime operations at least once per month
• Contribute to technology watch initiatives and recommend improvements
• Develop and maintain technical documentation and operational procedures
• Deliver peer technology training sessions (on-prem cloud, CEPH, Cinder, OpenStack)
• Contribute to DevOps initiatives using Python, Flask, Git, Ansible, etc.
• Operate within a large-scale, international environment

Mandatory

• Strong expertise in:
  • Block storage / SAN (VMAX, UNITY, CISCO, PureStorage, OpenStack, Cinder)
  • NAS (NetApp)
  • Object storage (S3, Scality)
  • Backup technologies (NetBackup, Cohesity, DataDomain)
• Proficiency in:
  • Server operating systems (Linux, Windows)
  • Configuration management tools (Ansible, Salt)
  • Cloud technologies
• Experience managing high-availability environments and disaster recovery (DR) design, implementation, and testing
• Strong troubleshooting skills in complex distributed environments
• Solid understanding of ITIL processes (Change, Incident, Request Management)
• Strong focus on security, including audit remediation and environment hardening
• Excellent communication skills with both technical and business stakeholders
• Client-focused mindset with strong customer service orientation

Nice to have

• Experience with DevOps technologies (OpenStack, CEPH, Cinder)
• Development skills (Python, Git)
• Bilingualism is nice to have English & French

LANGUAGE:

Ability to communicate in English, both orally and in writing, is a requirement as the person in this position will need to collaborate regularly with colleagues and partners in the United States.

Due to US Federal Securities law that may apply to this position, candidates who will apply for this position may be required to submit to an enhanced background screening, including the collection of their fingerprints by a third-party vendor selected by the Financial Industry Regulatory Authority ("FINRA").